locked
Querying Email by Originating Recipient RRS feed

  • Question

  • Hello,

    We are on CRM 2013 on-premise. We use CRM email router queue to send and receive emails. 

    We'd like to construct an Advanced Find query to find all emails that have been replied and originating from this email router queue. However not sure if there are any fields in CRM email to show the original email, probably because a new email is created whenever replying/forwarding an email.

    Any suggestion? Thanks,

    -tri


    • Edited by triangular Tuesday, May 26, 2015 8:15 PM
    Tuesday, May 26, 2015 7:47 PM