Waukon,
Thank you for visiting the OneCare program forum for Install and Activate issues.
Please contact Qwest as your main support for billing and technical questions, aka subscription or Live ID issues.
The forum is here to help you answer questions that we can answer to the best of our knowledge as far as technicality is concerned.
Please clarify what you meant by, "Now I cannot find where I was before I shut down."
How did you uninstall McAfee? Please visit the McAfee website for uninstallation steps:
First try removing McAfee Security Center using add/remove programs. Then run the McAfee uninstaller - http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
Install OneCare:
http://onecare.live.com/standard/en-US/install/install.htm
I hope this helps,
Lori MS