locked
Time mismatch with server - Workaround RRS feed

  • General discussion

  • We are aware of an issue that was encountered with the latest Live Mesh mobile release where you are unable to install the client.  The error is:  “Time mismatch with server.  Live Mesh refused connection”. 

    The workaround for this problem is below, please note - Mobile 6.5 users have seperate steps.

    Workaround:

                Go to http://m.mesh.com from your mobile web browser.
                Sign in with your Live ID
                You will see a link to download the new client on the main page.
                Download the cab file to your mobile device and install it.
                During installation the installer will prompt you and inform you that
                       the previous version will be removed and the new version installed. 
                Select ‘OK’.

    MOBILE 6.5 USERS
     - Uninstall Live Mesh from your Mobile
    - Go to http://m.mesh.com from your mobile web browser
    - Sign in with your Live ID
    - Download the cab file to your mobile device and install it


    You should now be able to login to Mesh with the new client successfully.

    If you continue to see problems after the above, please let us know so we can continue to investigate.

    Thanks for being one of the first to use Live Mesh. We’re working hard to create the best experience and appreciate any comments you have. You can submit and view others’ feedback and bugs on the Microsoft Connect website, or send us anonymous feedback here. Also, if you have a moment, please rate us.

    Thank you,
    The Live Mesh team

    Wednesday, April 29, 2009 6:48 PM