problem after installing CRM 2011 rollup 4 RRS feed

  • Question

  • After installing CRM 2011 rollup 4, the CRM web site is totally inaccessible and in Windows OS Event Viewer log:

    Application information:

        Application domain: /LM/W3SVC/2/ROOT-1-129612789508671726

        Trust level: Full

        Application Virtual Path: /

        Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\

        Machine name:


    Process information:

        Process ID: 2676

        Process name: w3wp.exe

        Account name:


    Exception information:

        Exception type: MissingMethodException

        Exception message: Method not found: 'Boolean Microsoft.Crm.PerfControl.AddMarkerToCache(System.String, System.DateTime)'.

       at Microsoft.Crm.MainApplication.Application_OnBeginRequest(Object sender, EventArgs eventArguments)

       at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


    Has anyone seen this?  How to resolve?


    Monday, September 26, 2011 4:03 AM

All replies

  • Im also having the same problem after installing update rollup 4
    Tuesday, September 27, 2011 6:25 PM
  • I am also having the same issue, but a different method 

    Method not found: 'Void Microsoft.Xrm.Sdk.AliasedValue.set_NeedFormatting(Boolean)'.;

    can't use CRM at all :(


    Wednesday, September 28, 2011 3:15 PM
  • I have the same issue, i have a call logged with Microsoft Business Support. I will post the fix if / when they sort it.

    Friday, September 30, 2011 9:27 AM
  • See Missing method exception after roll up 4 for the solution the the Problem of Chris.

    A similar approach might also work for you:

    - use a decompiler (e.g. .Net Reflector) on the dlls in the CrmWeb\bin folder and search for the missing method (AddMarkerToCache in your case)

    - add the dll containing the method to the global assembly cache using the GACUTIL tool from the .net framework 4 64 bit sdk

    Hope that helps!

    -- Georg

    • Proposed as answer by Duane Stead Wednesday, October 5, 2011 11:26 AM
    Tuesday, October 4, 2011 9:20 AM