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Re: Validating Windows Problems RRS feed

  • Question

  • I need Help with a windows prob

     

    Found a pc at a client with an illegal version of windows XP Pro, Sold them a legal copy and need to know how to fix it without formatting, please email me at I

    Thursday, July 3, 2008 8:35 AM

Answers

  • Bernard,

     

    Please visit the following website located @ http://www.microsoft.com/genuine/selfhelp/PKUInstructions.aspx.  Hopefully their system is running okay. Sometimes non-genuine software can pose major problems such as malware, virsus or other problems which could have been built into this non-genuine version of the software. You may want to educate them on this as well as I recommend reformatting so they have a peach of mind. 

     

    Take care,

     

    Stephen Holm, MS
    WGA Forum Manager

     

    Friday, July 4, 2008 3:22 AM