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Windows 7 was genuine, now it's not genuine RRS feed

  • Question

  • Hello,

    Just as the title mentions, my copy is now all of a sudden not genuine.

    Please assist me in diagnosing why this is happening.

    Thank You.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-XBJDQ-R7F43-HQMCW
    Windows Product Key Hash: +Pb2NB5U/A9K/yfyzne4D5XjceI=
    Windows Product ID: 00371-OEM-9043973-27493
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {0B8C3EAC-A914-4BE3-A553-7845BE6814DF}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0B8C3EAC-A914-4BE3-A553-7845BE6814DF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HQMCW</PKey><PID>00371-OEM-9043973-27493</PID><PIDType>3</PIDType><SID>S-1-5-21-927808641-1948799016-2721115714</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MP061                           </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="4"/><Date>20070627000000.000000+000</Date></BIOS><HWID>6FBB3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M07    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-439-727493-02-1033-7600.0000-1352010
    Installation ID: 008220857810184551841955725403730513305300829664001140
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: HQMCW
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 6/26/2010 2:52:32 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:18:2010 23:33
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAIAAAACAAAAAwABAAEAeqiYXypp6k5Onjyw+DbQrs5wLeKox/0esBnk/PRI

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          M07   
      FACP            DELL          M07   
      HPET            DELL          M07   
      BOOT            DELL          M07   
      MCFG            DELL          M07   
      SLIC            DELL          M07   
      SSDT            PmRef        CpuPm


    Saturday, June 26, 2010 6:58 AM

Answers

  • "Drumsticks" wrote in message news:fed0896e-fc38-4f11-97d9-dacd6510cfaa...

    Hello,

    Just as the title mentions, my copy is now all of a sudden not genuine.

    Please assist me in diagnosing why this is happening.

    Thank You.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-XBJDQ-R7F43-HQMCW
    Windows Product Key Hash: +Pb2NB5U/A9K/yfyzne4D5XjceI=
    Windows Product ID: 00371-OEM-9043973-27493
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048

    Partial Product Key: HQMCW
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 6/26/2010 2:52:32 AM

     
    AFAICT, the only thing wrong with Windows 7 on your System is that you haven't Activated it yet - and the Grace period has expired.
     
    I assume you are aware that the Dell came with (presumably) Vista, and that the version of Windows 7 on that PC is NOT transferable to another machine once activated on that one?

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 26, 2010 8:28 AM
    Moderator
  • As long as like Noal says, you have not activated this on a different computer follow the following instructions if you are having difficulty activating normaly.

    Activate by phone

     

    1. Type "slui 4" in the start menu search box, hit enter

    2. Select country or region

    3. Dial the number, DO NOT select any menu options, just wait and a person will pick up.

    4. activate by phone.

    Saturday, June 26, 2010 3:02 PM

All replies

  • "Drumsticks" wrote in message news:fed0896e-fc38-4f11-97d9-dacd6510cfaa...

    Hello,

    Just as the title mentions, my copy is now all of a sudden not genuine.

    Please assist me in diagnosing why this is happening.

    Thank You.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-XBJDQ-R7F43-HQMCW
    Windows Product Key Hash: +Pb2NB5U/A9K/yfyzne4D5XjceI=
    Windows Product ID: 00371-OEM-9043973-27493
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048

    Partial Product Key: HQMCW
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 6/26/2010 2:52:32 AM

     
    AFAICT, the only thing wrong with Windows 7 on your System is that you haven't Activated it yet - and the Grace period has expired.
     
    I assume you are aware that the Dell came with (presumably) Vista, and that the version of Windows 7 on that PC is NOT transferable to another machine once activated on that one?

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 26, 2010 8:28 AM
    Moderator
  • As long as like Noal says, you have not activated this on a different computer follow the following instructions if you are having difficulty activating normaly.

    Activate by phone

     

    1. Type "slui 4" in the start menu search box, hit enter

    2. Select country or region

    3. Dial the number, DO NOT select any menu options, just wait and a person will pick up.

    4. activate by phone.

    Saturday, June 26, 2010 3:02 PM
  • Thank you both for the insight.

    Saturday, June 26, 2010 3:14 PM