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Windows 7 Build 7600 Not Genuine RRS feed

  • Question

  • Black desktop background with not genuine message in lower right hand corner...Diagnostic info below

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-X862J-9G3J6-4RXHB
    Windows Product Key Hash: Zb6hHbyW3Y8JHuXYg0uSXyLY248=
    Windows Product ID: 00426-OEM-8992662-00127
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {7D98DB03-2062-4DC3-A7EA-BD19AAF2B8E7}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7D98DB03-2062-4DC3-A7EA-BD19AAF2B8E7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4RXHB</PKey><PID>00426-OEM-8992662-00127</PID><PIDType>2</PIDType><SID>S-1-5-21-699769396-1473807517-2183633824</SID><SYSTEM><Manufacturer>CLEVO CO.                       </Manufacturer><Model>D900F                           </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="6"/><Date>20100520000000.000000+000</Date></BIOS><HWID>5CB83607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MSTEST</OEMID><OEMTableID>TESTONLY</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>64E6BAF50C5B266</Val><Hash>Lp8XLbeY4NKkmSJ1FFOjaZgixiQ=</Hash><Pid>89451-307-2537074-66482</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600127-02-1033-7600.0000-2862010
    Installation ID: 090165064356605096772746120614476831597633666842183572
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 4RXHB
    License Status: Notification
    Notification Reason: 0xC004F07C.
    Remaining Windows rearm count: 2
    Trusted time: 1/20/2011 10:22:51 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:19:2011 16:03
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAAABAAEAAQABAAAAAwABAAEAonakoy5EgvTkLVj/HruMDwLEoFTqgg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC 
      FACP            INTEL         TYLERBRG
      HPET            PTLTD         HPETTBL
      BOOT            PTLTD         $SBFTBL$
      MCFG            PTLTD           MCFG 
      SSDT            INTEL        PPM RCM
      TCPA            Intel         TYLERBRG
      EINJ            PTL           WHEAPTL
      HEST            PTL           WHEAPTL
      BERT            PTL           WHEAPTL
      SSDT            INTEL        PPM RCM
      ERST            PTL           WHEAPTL
      DMAR            Intel         OEMDMAR
      SLIC            MSTEST        TESTONLY


    Thursday, January 20, 2011 3:23 PM

Answers

  • Was the PC manufactured by a large company (Dell, HP, Lenovo, so on) or is it a PC built by the shop you bought it from?

    -If it was manufactured by a large company, it will have a Certificate of Authenticity (CoA) sticker on the side, bottom or (in the case of some laptops) in the battery compartment. The CoA sticker will display the version of Windows that original came in that PC and a Product Key that can be used in that pre-installed copy of Windows.

    -If it was built by the shop that sold it to you then the CoA may or may not be attached to the PC or it may be in the documentation that came with the PC.

     

      The problem is that the key currently being used in the PC is known as a OEM SLP key which are only used in Windows that come pre-installed in a PC from a Large Manufacturer. The key works by interacting with a OEM Bios Flag only found on the motherboard of a PC from a Large Manufacturer.

     So if your PC was manufactured by a Large Manufacturer, then to resolve your issue, you just need to change the Product key to the one listed on the CoA sticker.

    However, if the PC was built by the shop you bought it from, it can't be using an OEM SLP key. In this case, please tell me more about the PC (Who did you buy it from? did it come with a CoA? What does the CoA say? Does the product key match the one in your Diag Report above...Do Not post the Product Key)

     

    Thank you,


    Darin MS
    Thursday, January 20, 2011 10:59 PM

All replies

  • "stevevorp" wrote in message news:fedda6b1-3598-4679-9ab4-71cf44ccf796...

    Black desktop background with not genuine message in lower right hand corner...Diagnostic info below

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-X862J-9G3J6-4RXHB
    Windows Product Key Hash: Zb6hHbyW3Y8JHuXYg0uSXyLY248=
    Windows Product ID: 00426-OEM-8992662-00127
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001

    Other data-->
    Manufacturer>CLEVO CO.                       </Manufacturer><Model>D900F                           </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="6"/><Date>20100520000000.000000+000</Date></BIOS><


    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 4RXHB
    License Status: Notification
    Notification Reason: 0xC004F07C.
    Remaining Windows rearm count: 2
    Trusted time: 1/20/2011 10:22:51 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      SLIC            MSTEST        TESTONLY



    Interesting report!
    Your machine appears to have only a Vista-compatible BIOS, with an OEM_SLP install of Windows 7 The really interesting thing is that the SLIC table there appears to be an MS testing one - which means that your system almost certainly has a hack installed to upgrade it to Ultimate from whatever the actual license level is.
     
    For what version and edition of Windows is your machine licensed according to the COA sticker on the case?
    Have you perhaps bought an upgrade to Ultimate from eBay, or somewhere, and installed that?
     
    I see you've also posted in the Answers forums - please close that thread, as it's unlikely to yield anything of note
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, January 20, 2011 3:36 PM
    Moderator
  • The machine should be licensed for Windows 7 Ultimate...It was already installed on the machine when it was purchased.  Not sure if this has anything to do with it, but, a few weeks after I got the machine the one of the drive in my RAID failed.  The machine worked fine until after the drive was replaced.
    Thursday, January 20, 2011 3:47 PM
  • Is this something that a virus or other malware done or it is a problem with the way the software was installed from the manufacturer
    Thursday, January 20, 2011 3:51 PM
  • Was the PC manufactured by a large company (Dell, HP, Lenovo, so on) or is it a PC built by the shop you bought it from?

    -If it was manufactured by a large company, it will have a Certificate of Authenticity (CoA) sticker on the side, bottom or (in the case of some laptops) in the battery compartment. The CoA sticker will display the version of Windows that original came in that PC and a Product Key that can be used in that pre-installed copy of Windows.

    -If it was built by the shop that sold it to you then the CoA may or may not be attached to the PC or it may be in the documentation that came with the PC.

     

      The problem is that the key currently being used in the PC is known as a OEM SLP key which are only used in Windows that come pre-installed in a PC from a Large Manufacturer. The key works by interacting with a OEM Bios Flag only found on the motherboard of a PC from a Large Manufacturer.

     So if your PC was manufactured by a Large Manufacturer, then to resolve your issue, you just need to change the Product key to the one listed on the CoA sticker.

    However, if the PC was built by the shop you bought it from, it can't be using an OEM SLP key. In this case, please tell me more about the PC (Who did you buy it from? did it come with a CoA? What does the CoA say? Does the product key match the one in your Diag Report above...Do Not post the Product Key)

     

    Thank you,


    Darin MS
    Thursday, January 20, 2011 10:59 PM
  • "stevevorp" wrote in message news:4ba64024-32dd-43f6-a0e0-c0b678f240c9...
    Is this something that a virus or other malware done or it is a problem with the way the software was installed from the manufacturer

    Please see Darin' response - and tell us what the EXACT wording of the COA sticker on your machine is (but do NOT post the Key).
     
    Your machine appears from your report to have been manufactured by a company called CLEVO CO - it's not one I've ever heard of, but it does seem to exist, and may be entitled to use an OEM_SLP key. What is at issue is the content of the apparent BIOS.
    It's highly unlikely that this problem could have been caused by a virus - but more likely that it was caused by someone's misguided attempt to either reinstall the OS after a problem, or to upgrade the system in a non-genuine way.
     
    What does the OCA sticker say? without that data we have nothing to work with.
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, January 20, 2011 11:12 PM
    Moderator
  • No further reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Monday, January 24, 2011 7:56 PM