Answered by:
Windows 7 Build 7600 Not Genuine

Question
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Black desktop background with not genuine message in lower right hand corner...Diagnostic info below
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X862J-9G3J6-4RXHB
Windows Product Key Hash: Zb6hHbyW3Y8JHuXYg0uSXyLY248=
Windows Product ID: 00426-OEM-8992662-00127
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {7D98DB03-2062-4DC3-A7EA-BD19AAF2B8E7}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
2007 Microsoft Office system - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7D98DB03-2062-4DC3-A7EA-BD19AAF2B8E7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4RXHB</PKey><PID>00426-OEM-8992662-00127</PID><PIDType>2</PIDType><SID>S-1-5-21-699769396-1473807517-2183633824</SID><SYSTEM><Manufacturer>CLEVO CO. </Manufacturer><Model>D900F </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="6"/><Date>20100520000000.000000+000</Date></BIOS><HWID>5CB83607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MSTEST</OEMID><OEMTableID>TESTONLY</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>64E6BAF50C5B266</Val><Hash>Lp8XLbeY4NKkmSJ1FFOjaZgixiQ=</Hash><Pid>89451-307-2537074-66482</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600127-02-1033-7600.0000-2862010
Installation ID: 090165064356605096772746120614476831597633666842183572
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 4RXHB
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 2
Trusted time: 1/20/2011 10:22:51 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:19:2011 16:03
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAAABAAEAAQABAAAAAwABAAEAonakoy5EgvTkLVj/HruMDwLEoFTqgg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL TYLERBRG
HPET PTLTD HPETTBL
BOOT PTLTD $SBFTBL$
MCFG PTLTD MCFG
SSDT INTEL PPM RCM
TCPA Intel TYLERBRG
EINJ PTL WHEAPTL
HEST PTL WHEAPTL
BERT PTL WHEAPTL
SSDT INTEL PPM RCM
ERST PTL WHEAPTL
DMAR Intel OEMDMAR
SLIC MSTEST TESTONLY
Thursday, January 20, 2011 3:23 PM
Answers
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Was the PC manufactured by a large company (Dell, HP, Lenovo, so on) or is it a PC built by the shop you bought it from?
-If it was manufactured by a large company, it will have a Certificate of Authenticity (CoA) sticker on the side, bottom or (in the case of some laptops) in the battery compartment. The CoA sticker will display the version of Windows that original came in that PC and a Product Key that can be used in that pre-installed copy of Windows.
-If it was built by the shop that sold it to you then the CoA may or may not be attached to the PC or it may be in the documentation that came with the PC.
The problem is that the key currently being used in the PC is known as a OEM SLP key which are only used in Windows that come pre-installed in a PC from a Large Manufacturer. The key works by interacting with a OEM Bios Flag only found on the motherboard of a PC from a Large Manufacturer.
So if your PC was manufactured by a Large Manufacturer, then to resolve your issue, you just need to change the Product key to the one listed on the CoA sticker.
However, if the PC was built by the shop you bought it from, it can't be using an OEM SLP key. In this case, please tell me more about the PC (Who did you buy it from? did it come with a CoA? What does the CoA say? Does the product key match the one in your Diag Report above...Do Not post the Product Key)
Thank you,
Darin MS- Marked as answer by Darin Smith MS Monday, January 24, 2011 7:56 PM
Thursday, January 20, 2011 10:59 PM
All replies
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"stevevorp" wrote in message news:fedda6b1-3598-4679-9ab4-71cf44ccf796...
Black desktop background with not genuine message in lower right hand corner...Diagnostic info below
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X862J-9G3J6-4RXHB
Windows Product Key Hash: Zb6hHbyW3Y8JHuXYg0uSXyLY248=
Windows Product ID: 00426-OEM-8992662-00127
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
Other data-->
Manufacturer>CLEVO CO. </Manufacturer><Model>D900F </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="6"/><Date>20100520000000.000000+000</Date></BIOS><
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Partial Product Key: 4RXHB
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 2
Trusted time: 1/20/2011 10:22:51 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
SLIC MSTEST TESTONLY
Interesting report!Your machine appears to have only a Vista-compatible BIOS, with an OEM_SLP install of Windows 7 The really interesting thing is that the SLIC table there appears to be an MS testing one - which means that your system almost certainly has a hack installed to upgrade it to Ultimate from whatever the actual license level is.For what version and edition of Windows is your machine licensed according to the COA sticker on the case?Have you perhaps bought an upgrade to Ultimate from eBay, or somewhere, and installed that?I see you've also posted in the Answers forums - please close that thread, as it's unlikely to yield anything of note
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothThursday, January 20, 2011 3:36 PMModerator -
The machine should be licensed for Windows 7 Ultimate...It was already installed on the machine when it was purchased. Not sure if this has anything to do with it, but, a few weeks after I got the machine the one of the drive in my RAID failed. The machine worked fine until after the drive was replaced.Thursday, January 20, 2011 3:47 PM
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Is this something that a virus or other malware done or it is a problem with the way the software was installed from the manufacturerThursday, January 20, 2011 3:51 PM
-
Was the PC manufactured by a large company (Dell, HP, Lenovo, so on) or is it a PC built by the shop you bought it from?
-If it was manufactured by a large company, it will have a Certificate of Authenticity (CoA) sticker on the side, bottom or (in the case of some laptops) in the battery compartment. The CoA sticker will display the version of Windows that original came in that PC and a Product Key that can be used in that pre-installed copy of Windows.
-If it was built by the shop that sold it to you then the CoA may or may not be attached to the PC or it may be in the documentation that came with the PC.
The problem is that the key currently being used in the PC is known as a OEM SLP key which are only used in Windows that come pre-installed in a PC from a Large Manufacturer. The key works by interacting with a OEM Bios Flag only found on the motherboard of a PC from a Large Manufacturer.
So if your PC was manufactured by a Large Manufacturer, then to resolve your issue, you just need to change the Product key to the one listed on the CoA sticker.
However, if the PC was built by the shop you bought it from, it can't be using an OEM SLP key. In this case, please tell me more about the PC (Who did you buy it from? did it come with a CoA? What does the CoA say? Does the product key match the one in your Diag Report above...Do Not post the Product Key)
Thank you,
Darin MS- Marked as answer by Darin Smith MS Monday, January 24, 2011 7:56 PM
Thursday, January 20, 2011 10:59 PM -
"stevevorp" wrote in message news:4ba64024-32dd-43f6-a0e0-c0b678f240c9...Is this something that a virus or other malware done or it is a problem with the way the software was installed from the manufacturer
Please see Darin' response - and tell us what the EXACT wording of the COA sticker on your machine is (but do NOT post the Key).Your machine appears from your report to have been manufactured by a company called CLEVO CO - it's not one I've ever heard of, but it does seem to exist, and may be entitled to use an OEM_SLP key. What is at issue is the content of the apparent BIOS.It's highly unlikely that this problem could have been caused by a virus - but more likely that it was caused by someone's misguided attempt to either reinstall the OS after a problem, or to upgrade the system in a non-genuine way.What does the OCA sticker say? without that data we have nothing to work with.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothThursday, January 20, 2011 11:12 PMModerator -
No further reply from the Original Poster.
Issue is assumed to be resolved.
Darin MSMonday, January 24, 2011 7:56 PM