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Activation problem...error code: 0x8007232b

    Question

  • I've installed the Windows Vista Business edition and am having problems activating.

    My error message is:

    Code:
        0x8007232B

    Description:
        DNS name does not exist.

    I've not received any returns for searches on the above error code...so I'm probably doing something so clueless that no one else is having this problem...

    Can any one give me some guidance?
    Sunday, December 03, 2006 6:13 PM

Answers

  • I had the same issues with my Vista Business Edition.

    I have just successfully activated it by entering the MAK key again.

    I clicked on the change product key button and pasted in the same key which I used to install Vista. However, this time it activated on the first attempt.

    Maybe worth trying this and seeing if it works for you!

    Spadge
    Wednesday, December 06, 2006 10:04 AM
  • Hi Jake,

    You're going to need to get and install a MAK from whoever in your organization is responsible for its volume license agreement. 

    Thursday, December 14, 2006 2:22 AM
  • I have had the same problem, an error that my computer could not be activated, 0X8007232B is the error I received. And for me clicking on Activate now or change product key did nothing. I am using Vista Business and I think that the problem is caused by the default way that Vista tries to activate itself for volume license accounts. It looks for the server that will allow it to validate based on the KMS method. Since we are just evaluating Vista (< 25 copies), we don't have one of those so validation method errors out.

    I tried the SLUI 4 at a command prompt and got a Activate by Phone dialog box that only allowed me to select Afghanistan. That didn't help.

     The solution that worked for me is:

    At an elevated command prompt, type slmgr.vbs . If you type it without parameters it will give you a help window, showing the parameters. Be patient, it ran slowly for me. What I did was type in slmgr.vbs -ipk your-MAK-activation-key . After a few seconds I got the response that the product key was successfully changed. I then typed in slmgr.vbs -ato and after a few seconds received the message that the product had been activated.

    Good Luck

    Thursday, December 28, 2006 8:51 PM
  • Volume versions can activate against a KMS-enabled machine in your corporate environment or against Microsoft online servers using a MAK.  MAKs are special keys that are installed after your Vista installation is complete.  As a volume customer you should be able to get one from you MS rep. 

    Please consult the Windows Vista Volume Activation 2.0 Technical Guidance page http://www.microsoft.com/technet/windowsvista/plan/volact.mspx  for more information.  It includes the Windows Vista Volume Activation 2.0 Step-by-Step Guide http://www.microsoft.com/technet/windowsvista/plan/volact1.mspx and the Windows Vista Volume Activation FAQ http://www.microsoft.com/technet/windowsvista/plan/faq.mspx . If you continue to have trouble activating, please post again.  Thank you!

     

     

    Wednesday, December 06, 2006 1:39 AM
  • Let me see if I can remember what I did.
    I have been fighting activation since I first downloaded Vista Business.

    When I click on Activate I got the same error code you got with the same message. What I did was click on the Change Produce Key(I think that is what it said) button. It came up with a window that allowed me to enter the MAK product key that I had received from Microsoft. It then went out and activated.

    I hope this helps.
    Friday, December 22, 2006 3:17 PM
  • It's in System Properties.  You can right-click on Computer in the Start menu and choose Properties.  The link is at the bottom of that System Properties window in the Windows activation section.
    Wednesday, March 07, 2007 12:29 AM

All replies

  • I should have mentioned that other than the activation issue, the system is running perfectly. There are no other DNS issues while running the system (I'm using it now).

    I received the same error message when I upgraded my WinXP system (as an experiment...I don't recommend it) and also see the error message now after a clean installation.

    I'm behind a firewall (Linksys) with a 192.168 IP, but I still received the error message after connecting to the cable modem directly with the IP address assigned by the cable company.
    Sunday, December 03, 2006 10:31 PM
  • Same here. All is good except the error code.
    I connected through wireless and loged in on AD. What next?
    Monday, December 04, 2006 9:32 PM
  • Same here. Windows Vista Business. W-Lan Connection.

    Everything else workes fine.

    Monday, December 04, 2006 10:14 PM
  • See Microsoft Volume Licensing site for more information about how to activate Windows Vista.
    Tuesday, December 05, 2006 10:56 AM
  • I just got off the phone with the Validation area of mIcrodoft. (india) and somehow I was transfered to Cisco systems...

    Anyway I am having the same problem. After calling back I was advised to look at online forums as activation over the phone is not supported. I have a MSDN download of enterprise through my legitimate subcription and I shoudl be able to get some support on this activation problem...

    Tuesday, December 05, 2006 11:25 PM
  • Volume versions can activate against a KMS-enabled machine in your corporate environment or against Microsoft online servers using a MAK.  MAKs are special keys that are installed after your Vista installation is complete.  As a volume customer you should be able to get one from you MS rep. 

    Please consult the Windows Vista Volume Activation 2.0 Technical Guidance page http://www.microsoft.com/technet/windowsvista/plan/volact.mspx  for more information.  It includes the Windows Vista Volume Activation 2.0 Step-by-Step Guide http://www.microsoft.com/technet/windowsvista/plan/volact1.mspx and the Windows Vista Volume Activation FAQ http://www.microsoft.com/technet/windowsvista/plan/faq.mspx . If you continue to have trouble activating, please post again.  Thank you!

     

     

    Wednesday, December 06, 2006 1:39 AM
  • I understand about MAKs and have had it ready to use since my first activation attempt.

    I have followed the 'Activating MAK Clients using Internet Activation' steps in 'Step by Step' guide.
    ---------------------------------------------------------------
    To activate MAK manually using the Windows interface
    1.Open System Properties in Control Panel.
    If you are prompted for permission, click Allow.
    2.Click Click here to activate Windows now.
    This launches the activation wizard. If you are prompted for permission, click Allow.
    If your computer has access to the Internet and is able to activate, Windows reports that the activation was successful.
    -----------------------------------------------------------------

    This is when I receive the error message mentioned in the beginning of this thread.

    I've read the guides (I've even watched a web presentation for Volume License holders about this). If I'm being slow to understand, please excuse me, but what do I have to do differently so that I don't get the error message?


    Wednesday, December 06, 2006 3:10 AM
  • I had the same issues with my Vista Business Edition.

    I have just successfully activated it by entering the MAK key again.

    I clicked on the change product key button and pasted in the same key which I used to install Vista. However, this time it activated on the first attempt.

    Maybe worth trying this and seeing if it works for you!

    Spadge
    Wednesday, December 06, 2006 10:04 AM
  • That did the trick...Thank you very much
    Wednesday, December 06, 2006 11:39 AM
  • That fixed me also, Vista Enterprise Ed.
    Wednesday, December 06, 2006 11:02 PM
  • Absolutely fabulous! it went in without having to be dragged kicking and screaming or shedding a tear

     

    Cheers

    Friday, December 08, 2006 12:41 PM
  • I am an MSDN Subscriber (Volume License) and have downloaded and installed Vista Enterprise Edition.  Control Panel->System->ActivateWindowsNow gives me DNS name does not exist error (0x8007232b).

    How can I activate Vista?

    When I call for activation I get stuck on an infinite loop at the enter your installation id prompt.  When I try another line and get through to a customer services rep they forward me to technical support who refer me back to customer services who then tell me to call my MSDN reseller.  When I ask to be transferred to a supervisor they put back to the first prompt.

    I have my MSDN License number (MSDN support won't do anything without some other MSDN reference number which I do not have) and my Product ID (there seems to be some confusion about Product IDs and Installation Ids - I ask how to find out my Installation ID and they tell me to run "oobe/msoobe /a" but that just prompts me to set the time and does a perf test on my box and does not give me any ID).

    Please help me.  Thanks in advance.

    jake.






    Monday, December 11, 2006 7:06 PM
  • Hi Jake,

    You're going to need to get and install a MAK from whoever in your organization is responsible for its volume license agreement. 

    Thursday, December 14, 2006 2:22 AM
  • Yep--  Using an MSDN license here. 

    Had to go into Control Panel, System, scroll down to Windows Activation and re-enter (yep, the same) my product key.

    This could be a big problem for M$ if this happens for all their volulme licenses!

    Monday, December 18, 2006 6:21 PM
  • I have been unable to activate my Windows Vista Enterprise Edition.  The Product Key is correct, and nobody in the IT department here has been able to successfully activate Windows.
    Thursday, December 21, 2006 4:55 PM
  • Also, I noticed that the installation never asked me for the Product Key Code.
    Friday, December 22, 2006 9:59 AM
  • Let me see if I can remember what I did.
    I have been fighting activation since I first downloaded Vista Business.

    When I click on Activate I got the same error code you got with the same message. What I did was click on the Change Produce Key(I think that is what it said) button. It came up with a window that allowed me to enter the MAK product key that I had received from Microsoft. It then went out and activated.

    I hope this helps.
    Friday, December 22, 2006 3:17 PM
  • I have had the same problem, an error that my computer could not be activated, 0X8007232B is the error I received. And for me clicking on Activate now or change product key did nothing. I am using Vista Business and I think that the problem is caused by the default way that Vista tries to activate itself for volume license accounts. It looks for the server that will allow it to validate based on the KMS method. Since we are just evaluating Vista (< 25 copies), we don't have one of those so validation method errors out.

    I tried the SLUI 4 at a command prompt and got a Activate by Phone dialog box that only allowed me to select Afghanistan. That didn't help.

     The solution that worked for me is:

    At an elevated command prompt, type slmgr.vbs . If you type it without parameters it will give you a help window, showing the parameters. Be patient, it ran slowly for me. What I did was type in slmgr.vbs -ipk your-MAK-activation-key . After a few seconds I got the response that the product key was successfully changed. I then typed in slmgr.vbs -ato and after a few seconds received the message that the product had been activated.

    Good Luck

    Thursday, December 28, 2006 8:51 PM
  • KarlH

    You are the daddy! Your solution was absolutely spot on. Worked perfectly. Thanks

    Cheers

    Sabbs

    Friday, December 29, 2006 3:44 PM
  • Volume license editions of Vista will install without a product key, but must be activated by KMS or MAK within 30 days of installation. You can find complete documentation on Volume Activation 2.0 - including MAK activation details - on TechNet at http://www.microsoft.com/technet/windowsvista/plan/volact.mspx. I strongly recommend understanding the VA 2.0 Step by Step Guide for anyone planning or implementing Volume licensing for Windows Vista.

    HTH,

    - AJS

    Aaron J. Smith
    Program Manager | Excell Data
    MS Volume Licensing | SPP
    This posting provided AS IS with no warranties and confers no rights

    Tuesday, January 02, 2007 6:38 PM
  • This solution worked for me.

    Thank you.

    Saturday, January 06, 2007 4:30 PM
  • I dont know if this will help or not but I was having the same problem.  Until I went into control panel system properties then I switched my product key and then the activation went through.  I noticed that when you first install vista it automatically gives you a key if you upgraded like I did (not sure if it gives you one from a fresh install).  So when you switch that key into the key you have it goes through I might be wrong but when I did that mine activated hope this helps.
    Tuesday, January 09, 2007 3:16 PM
  • Didn't work for me (enterprise edition). :-(
    Wednesday, January 17, 2007 8:43 PM
  • Had to do the Control Panel, System, scroll down to Windows Activation, click the Change product key and enter my product key manually. That did it and I'm now activated. Thanks!!!
    Sunday, January 21, 2007 10:01 PM
  • HOw do I get to the change product key button you mention?  I'm getting the same error code on activation of Vista Business.
    Tuesday, January 23, 2007 3:01 PM
  • You can change your product key through a link in the System Properties window (to get there right-click on Computer and select Properties in the menu.)  At the bottom of the System Properties window (in the "Windows activation" section) there is a blue link with the words "Change product key" and a small shield icon next to it.  Your system might need a second or two to display it after you open System Properties.
    Tuesday, January 23, 2007 7:11 PM
  • I'm having the same issues, only I do have a KMS server in place.  I can do an nslookup -type=srv _vlmcs._tcp, and get the appropriate response.  Yet the client for some reason still kicks back this error.  I can also telnet to the KMS server from the client on the port used by KMs, so it is not a communication issues between the client and the server.  If anyone has any suggestions on this I would appreciate it.

     

     

    Wednesday, January 24, 2007 7:27 PM
  • This worked for me. Thanks!
    Friday, January 26, 2007 3:10 PM
  • Hello,

    Please try consulting the volume activation documentation here: http://www.microsoft.com/technet/windowsvista/plan/volact.mspx

    Or contact Product Support Services: https://support.microsoft.com/oas/default.aspx?gprid=11732

    Thanks

    Tuesday, January 30, 2007 1:53 AM
  • Volume licence user here too; I installed Vista Business on my laptop to see what it's like (shiny but it's going to be a few months at least until it's really useable for all I want and need to do).  I did exactly as IT-Manager did...changed the key to what we've got on file of Volume License Product Keys and the activation succeeded in no time.  I agree however that if this is the norm for people making the transition to Vista in the workplace, it's going to be h*ll for Microsoft support people; it should not be this complicated.
    Tuesday, January 30, 2007 10:56 PM
  • This worked for me as well...

     

    Thanks...

    Monday, February 05, 2007 4:42 PM
  • Thanks, for saving me a great deal of frustration. This solution also worked for me.

     

    Thursday, February 08, 2007 4:00 AM
  •  Joey123 wrote:
    I dont know if this will help or not but I was having the same problem. Until I went into control panel system properties then I switched my product key and then the activation went through. I noticed that when you first install vista it automatically gives you a key if you upgraded like I did (not sure if it gives you one from a fresh install). So when you switch that key into the key you have it goes through I might be wrong but when I did that mine activated hope this helps.


    I did a fresh install, same situation.

    Microsoft, you can put me down as a very unhappy SysAdmin.  My environment requires me to move to Vista for the enhanced security features - I do not expect to have to implement a server just to satisfy Microsoft's paranoia.  I also do not expect to have to re-enter a key manually every installation I do.

    I'm tempted to bill Microsoft for the cost of manually entering the keys.
    Monday, February 12, 2007 10:24 PM
  • I had the exact same error and re-entered my key code and it successfully activated after that.  No problem!
    Saturday, February 24, 2007 3:43 PM
  • Thank you spadge007!   I don't know why the "Official" Windows Vista Validation moderator couldn't have just said that and fixed everyone's problem instead of trying to make everyone sift through days of related/non-related information with his links. Simple problem....simple fix!
    Tuesday, February 27, 2007 6:54 PM
  • Well that was unnecessary and ridiculous - but it worked! Thanks.
    Wednesday, February 28, 2007 5:47 PM
  • Painless - Worked For Me!
    Thursday, March 01, 2007 3:43 PM
  • Thank you so much spadge007.  Keep up the good troubleshooting ^_^.
    Thursday, March 01, 2007 6:59 PM
  • thanks it worked for me too
    Saturday, March 03, 2007 10:38 AM
  • Thx. That worked for me :)
    Saturday, March 03, 2007 1:22 PM
  • Where is that change product key button? ...sorry, new at this.   Is the MAK key the same as the volume Licensing key?  Thanks
    Tuesday, March 06, 2007 7:16 PM
  • It's in System Properties.  You can right-click on Computer in the Start menu and choose Properties.  The link is at the bottom of that System Properties window in the Windows activation section.
    Wednesday, March 07, 2007 12:29 AM
  • Here is the issue I had.  It's a bit different than what's been described here, but fixed the same way spadge007 recommends.

    I installed Vista Enterprise from our SA download.  When I did the clean install, I was not prompted to enter a product key.  The installation completed without a hitch and the system has been running fine.  The only issue has been the activation error message from this thread.

    Thanks to spadge007, I went into System -> Change product key.  The field was blank as I had never entered a key during installation.

    I entered my MAK from the licensing site and it activated just fine.


    Microsoft needs to be aware of this.  If I had setup a system and then rolled it out I would have had a ton of administrative work ahead of me.

    Thanks again gang.

    Monday, March 12, 2007 3:38 PM
  • Same problema for me and same solution :-)
    Thanks all.

    Tuesday, March 13, 2007 4:47 PM
  • Thanks! I thought I was ready to throw my laptop off the top of a building.  Why can't Microsoft give simple answers like this?  No, they want you to read through hundreds of pages and figure it out yourself.
    Friday, March 16, 2007 2:23 PM
  • im having the same problem everyone else is i try to activate and it gives me the

    Error:

    0x8007232B

    Desciption:

    DNS name does not exist.

    everytime i try to do anything that has to do with activation it give me the same error, ive tried activating it, letting windows activate it, ive tried changing the key, and ive even tried changing the key manually and none of it worked. ive got 2 days left to activate and nothing works help! 

    Wednesday, March 21, 2007 12:44 AM
  • Wednesday, March 21, 2007 1:01 AM
  • Re-entering the code WORKED. Thank you !!!!
    Thursday, March 29, 2007 3:31 AM
  • This work for me...Thanks
    Tuesday, April 10, 2007 6:48 PM
  • Running a command prompt as Administrator and then

     

    C:\Windows\system32>slmgr -ipk <product key>

    Microsoft (R) Windows Script Host Version 5.7
    Copyright (C) Microsoft Corporation. All rights reserved.

    Installed product key <product key> successfully.


    C:\Windows\system32>slui

    then hitting next... worked for me as well.

     

     

     

     

    Friday, April 20, 2007 9:10 AM
  • All you have to do is simply click on the change ProductID in the same box
    Monday, May 07, 2007 6:49 PM
  • Having the same problem I have activated it re-entering the code again and activating manually
    Thursday, May 10, 2007 8:59 AM
  • Thank you - this worked for me!
    Wednesday, May 16, 2007 3:30 PM
  • Thanks Spadge007.

    I have Enterprise edition and it was giving the same error message, so I re-entered the key and it activated without mess nor fuss.

    I really appreciate the help.

    Cheers!!

    Thursday, May 17, 2007 5:42 PM
  • I have the same problem, and I can't figure out what is going on. I did some research on internet, but I didn't fix the problem.

    Let me know if you fixed this problem.

    Friday, May 18, 2007 9:32 AM
  •  rl9228 wrote:
    I've installed the Windows Vista Business edition and am having problems activating.

    My error message is:

    Code:
        0x8007232B

    Description:
        DNS name does not exist.

    I've not received any returns for searches on the above error code...so I'm probably doing something so clueless that no one else is having this problem...

    Can any one give me some guidance?
    Sunday, May 20, 2007 2:45 PM
  • Thanks spadge007  I have followed your instructions and I have successfully activated.

    Monday, May 21, 2007 3:07 PM
  • Click on the change product key button and enter the same key that was used to install Vista innitially. it will run activation wizard and vista will get activated, you ned to be connected to internet.

    Friday, May 25, 2007 3:36 AM
  • I'm having the same issues with my Vista Business Edition.

    I need a activation Product Key again. I lost mines...

     

     

     

    Tuesday, May 29, 2007 4:20 PM
  • How to replace lost, broken, or missing Microsoft software or hardware
    http://support.microsoft.com/kb/326246/en-us

    Wednesday, May 30, 2007 9:44 PM