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Product Key RRS feed

  • Question

  • My product key does not work when i enter it in. I know i have the right key two! I have checked it like 20 times! What is wrong
    Saturday, October 17, 2009 6:58 PM

Answers

  • No reply from original poster.

    Closing thread as Answered

    Darin MS
    • Marked as answer by Darin Smith MS Thursday, October 22, 2009 7:44 PM
    Thursday, October 22, 2009 7:44 PM

All replies

  • Are you attempting to type in a Microsoft Office product key?
    Carey Frisch
    Saturday, October 17, 2009 7:03 PM
  • yes for the Microsoft Office Home and Student 2007
    Saturday, October 17, 2009 7:17 PM
  • Hello bulldogsforever,

    Microsoft Office Home and Student 2007 is very frequently preinstalled on computers as a Trial installation that lasts for I think 60 days or 25 uses, whichever comes first.  After that it goes into reduced functionality mode, and in order to restore it to full functionality, you have to purchase and enter a "perpetual license" product key.

    Many people mistakenly think that the product key that is printed on the Certificate of Authenticity (CoA) on the bottom of the computer is the product key needed by Office to become a perpetually licensed product.  This is not the case.  The product key printed on the CoA on the bottom of the computer is for the Operating System, usually Windows Vista or Windows XP (and soon to be Windows 7).

    If you are making this mistake, please refer to this help article to learn more about converting your Office Trial to a perpetually licensed product:  http://office.microsoft.com/en-us/help/HA101936151033.aspx

    If this is not your situation and there is some other problem in entering the product key, please post back here with more detail for better assistance.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, October 17, 2009 7:34 PM
  • I do have a windows vista computer but  im not looking off the bottom of my laptop. I have found the sticker on the inside of the cd case
    Saturday, October 17, 2009 8:47 PM
  • Hello bulldogsforever,

    Please follow these instructions:
    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.


    Also, can you describe the labeling that is on your CD case?  Did the CD case come inside of a retail package of some sort?

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, October 17, 2009 10:44 PM
  • No reply from original poster.

    Closing thread as Answered

    Darin MS
    • Marked as answer by Darin Smith MS Thursday, October 22, 2009 7:44 PM
    Thursday, October 22, 2009 7:44 PM