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Trouble reinstalling One Care..0017-8004023C error

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After upgrade, my antivirus wouldn't start. support adviced me to uninstall One care and install trial version. When I tried to install I got an error message 0017-8004023C. I have Xp 2 version of windows. Help!
I just looked at my system info and see a one care file that says damaged.{13EC55CF-D993-475B-9ACA-F4A384957956} Could this be the problem? If so how do i fix?

Saturday, March 28, 2009 7:21 PM

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Try running the One Care install cleanup tool before reinstalling - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943 If the cleanup tool does not resolve the issue see this Microsoft Knowledge Base article on troubleshooting One Care installation issues - http://support.microsoft.com/kb/943906 and there is always the option of contacting support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
- Marked as answer by Stephen BootsMVP, Moderator Sunday, March 29, 2009 5:37 PM
Saturday, March 28, 2009 7:55 PM

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