locked
Is my version of windows genuine? RRS feed

  • Question

  • I bought a couple of copies of windows 7 x64 about a year or so ago. It was the professional version and it was sold as a installer for refurbished PCs. I used it to install on a PC I put together with some new and used parts. When it first installed I put in the product key and it would tell me that it was invalid.

    I eventually got a message after restarting and installing a few drivers. The message said that I needed to call a 1-800 number that was supposedly Microsoft. I called the number and went through an automated phone call process and eventually was given a long string of characters to put into the windows activation screen. It was eventually accepted and the windows installation was validated. I am still skeptical about the whole process because it is much different than what I have had to go through before. Maybe because it was for refurbished PCs.

    Someone told me that a copy like this is made when someone takes an old PC that is beyond repair and they deactivate the product key from the other system to be used or resold for use on another used  PC. It had a Microsoft product key sticker on it which was invalid until I called the number and put in another string of characters a lot like a product key. The DVD came in a paper sleeve and it had Microsoft around the inner ring of the DVD. It says Microsoft windows 7 for refurbished PCs service pack 1 on it. It looks a little bootlegged in my opinion but I have never bought a copy like this before. I have also heard that it could be a burned DVD of windows 7 with a legitimate deactivated product key that needed to be reactivated.

    If that is true the windows installation could be filled with spyware or some type of malware or adware on it. Also I know that it could be completely illegitimate and the seller could have an automated phone service and a Key Management Server running to make the windows version look legitimate and pass the activation. This item was purchased from Amazon.com and many reviews of the same exact item claim that it is a fake. I contacted Amazon about it and they said they were sorry and just assumed that it was a fake. I was told to use the MGADiag.exe to verify that the copy of windows is legitimate but still I'm not sure if it will show if it is activated by a pirate Key Management Server.

    Here is the information MGADiag.exe gave me. I would appreciate it if someone could help me verify that this is a legitimate copy. I am not wanting to trust it with my personal information and I know from experience even a legitimate copy of windows is really insecure unless it is encrypted and not connected to the internet.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-KJCDF-BVKW2-2HCCT
    Windows Product Key Hash: QIJ+qB9L2I+P2dml7jyFn+ytCIk=
    Windows Product ID: 00371-OEM-9313651-93276
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {663F5334-3F83-4FC2-BE39-A164D2F3C21D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.161011-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{663F5334-3F83-4FC2-BE39-A164D2F3C21D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2HCCT</PKey><PID>00371-OEM-9313651-93276</PID><PIDType>8</PIDType><SID>S-1-5-21-2081213327-1226536223-1866000225</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>FC</Version><SMBIOSVersion major="2" minor="7"/><Date>20160119000000.000000+000</Date></BIOS><HWID>5C693C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-136-593276-02-1033-7601.0000-3262016
    Installation ID: 018361866662216244023146216485673575395304891364890192
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2HCCT
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 12/19/2016 3:12:51 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:21:2016 23:21
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEA7r4U1tWHbtZ2Xr4vdlOe1KjFNM0I7g6E

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC ALASKA A M I
      FACP ALASKA A M I
      HPET ALASKA A M I
      MCFG ALASKA A M I
      FPDT ALASKA A M I
      SSDT AMD BANTRY  
      SSDT AMD BANTRY  
      CRAT AMD BANTRY  
      SSDT AMD BANTRY  
      SSDT AMD BANTRY  

    Monday, December 19, 2016 8:16 AM

Answers

  • Unfortunately, your installed OEM SLP copy of Windows 7 Professional is counterfeit.  You'll need to purchase a genuine edition of Windows and perform a "clean install".

    Genuine Windows may be purchased here.


    Carey Frisch


    Wednesday, December 21, 2016 7:43 AM
    Moderator
  • From your MGA report:

    Windows License Type: COA SLP (This license is only sold directly to major PC manufacturers (i.e. Acer, Dell, HP, etc.) and are designed to activate only on the PC manufacturer's proprietary BIOS).

    Your beef is with the fraudulent seller and not with Microsoft. You'll have to try and obtain a refund from the seller.  Other than that, you are, unfortunately, out of luck.


    Carey Frisch

    • Marked as answer by Anarchybob6-2 Sunday, December 22, 2019 5:14 AM
    Sunday, December 25, 2016 9:07 PM
    Moderator

All replies

  • Unfortunately, your installed OEM SLP copy of Windows 7 Professional is counterfeit.  You'll need to purchase a genuine edition of Windows and perform a "clean install".

    Genuine Windows may be purchased here.


    Carey Frisch


    Wednesday, December 21, 2016 7:43 AM
    Moderator
  • How can you tell? I thought it might be. That's not good. what should I do about that?
    Sunday, December 25, 2016 12:32 PM
  • From your MGA report:

    Windows License Type: COA SLP (This license is only sold directly to major PC manufacturers (i.e. Acer, Dell, HP, etc.) and are designed to activate only on the PC manufacturer's proprietary BIOS).

    Your beef is with the fraudulent seller and not with Microsoft. You'll have to try and obtain a refund from the seller.  Other than that, you are, unfortunately, out of luck.


    Carey Frisch

    • Marked as answer by Anarchybob6-2 Sunday, December 22, 2019 5:14 AM
    Sunday, December 25, 2016 9:07 PM
    Moderator
  • Okay, now I am left with an illegal copy of windows. so I will need to format it won't I? The seller has already been banned from Amazon I assume for selling counterfeits. Amazon also sent me a damaged CPU that was supposed to be a brand new one. They won't let me have a refund on that either because it came from a third party. :(

    So I purchased a copy of windows 10 from Newegg because they actually know about computers. So If I get me a working CPU from a real verified seller can I use the copy of windows 7 that I purchased from Amazon to install on commercially bulk produced equipment?

    The desktop I want to restore is an old Dell Optiplex. It is barely worth restoring but I need something so that my mom and others won't always be wanting to use my computer I built. They always want to use it when I need to and I am afraid they could damage it, not take care of it, or even get into my sensitive information.  

    Thanks for the quick reply I didn't write back because I was pretty busy and I had to go through the process of installing windows for like the third time since I got my computer together and trying to multiboot many versions of Linux, windows 7, 10 and insider preview. I am having a hardware incompatibility problem with my graphics card in AMD Dual Graphics mode too after the manufacturers have listed information on their websites stating compatibility. I am trying to recover my old windows account that has been stolen with very little support from Microsoft customer support I can give u names and transcripts if you want.. I am also trying to do this while working and going to school. while also needing this computer to do school work. I barely even have time to think.

    Also thanks for understanding me most people I talk to act like I am speaking another language. I suppose my jargon but don't most people understand this simple stuff? Idk how to explain it any simpler unless you do like they do on Reddit and explain it like I'm 5 lol.  They should know this stuff very well if they are trying to sell anything that has to do with computer equipment in my opinion. Thanks for your time sir. Who are you do u work for Microsoft or do u just know your stuff?

    I just had to edit out some weird code the Grammarly app input on its own for me


    • Edited by Anarchybob6-2 Tuesday, January 17, 2017 12:46 PM Grammarly software inputting weird code into my text.
    Tuesday, January 17, 2017 12:23 PM