Correct mailing address not accepted in Account changes

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  I keep getting an error message that my city and zip don't match in My Account. This prevents me from making a purchase to upgrade to Windows Pro. Very frustrating. Tried changing cities and zips to no avail. Tried with a brand new Microsoft account. Address database seems to have mistakes  in it. How am I supposed to make a purchase. No other vendor has not accepted my street address. Please help! Thank you.

  Sunday, November 17, 2019 2:40 AM