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Why do my Connected Accounts show empty folders? Help??

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    I use hotmail online, through an internet browser, not in outlook.  

    My connected accounts in hotmail will not show any email in the folder.  

    When I search for unique subject lines, the search turns up the mail and indicates that it is in a particular folder.

    But upon opening the (connected account) folder, there is no email there.  Just a blank screen with a empty folder icon and the words "This folder is empty"

    I'm sure there is a lot of email in these folders that I am not able to view.

    This happens with gmail connected accounts as well as my company domain email.

    Why is this happening?

    Please tell me how to fix this.


    Tuesday, February 28, 2017 3:09 AM
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    Did you try manually synchronising with the server? Sometimes recent stuff hasn't had time to pass through the system. You can probably tell by now I'm not an expert, but I've had similar problems and that was the reason).

    Monday, March 06, 2017 11:19 PM
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