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OCS e-mails cause 'retreiving data from server' messages RRS feed

  • Question

  •  
    (I suspect this is more an Exchange issue then OCS...)

    We have a W2K AD over 2 sites.  In the remote site is an E2K3 server.

    We have OCS / E2K7.  Currently - our users have Office 2002 but will move to 2007 (I have tested with both - the issue is the same).

    Everything Outlook / Exchange / E-mail related appears to be working fine.


    When you receive any notification from OCS (missed call or voicemail) - you cannot open the message in Outlook & you get a popup window saying it is 'Requesting data from the server' - but it lists the NetBios name of the E2K3 server in the remote site.

    If you view the message in webmail or using a BlackBerry - it works fine.

    You cannot delete or move the message in Outlook.  If you delete or move it using webmail or a blackberry - again - it works fine.


    Any suggestions on how to troubleshoot this would be very welcome...

    Paul
    Thursday, December 18, 2008 8:57 PM