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WHS Connector setup.exe hangs on Win7 Ult 64bit RRS feed

  • Question

  • I had to uninstall my HP WHS Connector 3.X software from my Windows 7 Ultimate 64bit laptop and now cannot reinstall it. If I run the setup.exe from the software folder it runs for a while and then just freezes and I have to kill the process. If I download the software it downloads the files to 100% and then that process freezes. The uninstall seemed to finish without error. Really would like to get this back up and running.. any help would be great.
    • Changed type brubberModerator Tuesday, February 8, 2011 8:14 AM it's a question
    Saturday, February 5, 2011 2:22 AM

All replies

  • Just to make sure you have the correct version of the connector software in your softwarefolder first please please:

    1. logon to your server using remote desktop; on client do Start, Run, type mstsc.exe and Hit Enter. Computername is name or IP address of your server, Username is Administrator, password is your WHS console password.

    2. Open explorer window, browse to folder C:\WHS. Normally a copy of the most recent Connector installer should be present there (Connector installer and two msi files, the msi files normally have a date a few days prior to the last WHS update.

    3.You can copy these files to a client and install or alternatively copy these files to the \Software\Home Server Connector Software folder of your server (store the current files in that location in a temp folder first)

    4. Uninstall current Connector version and any other WHS related software (from HP) using Add or Remove Programs

    5. try installing again from http://yourservername:55000


    Henk Panneman - http://www.homeserverweb.nl
    Tuesday, February 8, 2011 8:16 AM
    Moderator