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send mail without outlook client...how to RRS feed

  • Question

  • Hi all,

     

    is there anyway to allow crm users to send emails without opening the outlook client ??

     

    thanks in advance :)

    Saturday, October 23, 2010 10:38 PM

Answers

All replies

  • Then you need to go for Email router

    check for More details: CRM 4.0 E-mail Integration Overview

     

     


    Mahain : http://mahenderpal.wordpress.com
    Sunday, October 24, 2010 1:09 AM
    Moderator
  • To send email from CRM, there are few options like Outlook or Email Router. If your Email Router is configured properly than you can select option “Email Router” in “Email Access Type” field on the User form. After this setting, User will be able to send emails from CRM.


    MS CRM MVP :: uMar Khan :: Microsoft CRM Consultant (Blog :: http://umarkhan.wordpress.com)
    Sunday, October 24, 2010 1:37 AM
    Moderator