Hello friends
we have 3 servers of MS CRM 2013, Exchange 2013 and Lync 2013. At the time account in CRM has a phone field that this field integrated with exchange and exchange can read this field, but we need more than one phone field that can be integrated
with exchange. what I want to achieve is using multiple phone fields in crm to input all customer phone numbers and have them in Outlook and Lync when I search for that customer.
how can I create multiple phone field in Account that integrate with exchange and Lync also?
best regard