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windows Genuine Advantange Kit for XP-25-character Product key missing RRS feed

  • Question

  • I have purchased the windows Genuine Advantange Kit for XP, but not received the  25 character Product key for it for more than one month?

    How can I get someone to send it to my email?

    Saturday, May 27, 2006 10:27 PM

Answers

  • I think it says on the first email that it can take up to 10 days to get the product key.

    I found that once I had spoken to customer support that the product key turned up within hours.

    Sunday, May 28, 2006 9:07 AM

All replies

  • DNash,

    The MS reps have posted to others that the confirmation email you get within 5 minutes of placing your order is supposed to have a phone number to call in case of problems in receiving the Product Key or the physical materials.

    Did you call the number?

    Sunday, May 28, 2006 1:19 AM
  • I think it says on the first email that it can take up to 10 days to get the product key.

    I found that once I had spoken to customer support that the product key turned up within hours.

    Sunday, May 28, 2006 9:07 AM