new user replacing old one

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  Hello,

  You can assign all the data from old user to new user and then can disable old user.

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  • Proposed as answer by Andrii ButenkoMVP, Moderator Wednesday, December 4, 2013 6:45 PM
  • Marked as answer by Frank Lee CRM MVPModerator Wednesday, December 4, 2013 7:12 PM

  Wednesday, December 4, 2013 4:39 PM

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  Be sure to check the assign cascade option:  http://mscrmonline.wordpress.com/2010/04/05/check-and-set-assign-cascade-relationship-behavior-for-microsoft-crm/

  The historical activities could be impacted (default setting).  If it is not the desired setting - update the assign cascade relationship.

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  • Marked as answer by Frank Lee CRM MVPModerator Wednesday, December 4, 2013 7:12 PM

  Wednesday, December 4, 2013 7:12 PM

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