Bogus Alerts with WHS 2011 on Windows 8 RRS feed

  • Question

  • I continue to get a bogus Alert from Alert Viewer in Windows Home Server 2011. This Alert says that "The following important services are not running: Windows Update". I continue to resolve the alert by doing what is suggested (restarting the Windows Update service via the services.msc). However, I continue to get this message even when I restart Windows update and I can see it running in the Services dialog. Does anyone have any suggestions on how to fix this issue?

    The error message is coming  from the "Launch Pad" that is running on my Windows 8 computer, I am not sure if the root cause of the problem is coming from the Windows 8 computer or from the WHS computer. The problem started when I removed Comodo Anti-virus software that blocking any pop up windows or blocking access to sites I normally access. In addition, it greatly reducing the rate that with web pages were loading. Thus, I removed this software and my web browsing greatly improved. However, when I removed it, I starting getting this error from Launch Pad that said Windows Update was not running.

    Saturday, March 30, 2013 3:24 PM


All replies

  • Hi,

    Thanks for posting your issue in the forum.

    From your description, I understand that the issue started when you removed the Anti-virus software. At this time, I suggest we’d better perform full system scans to check if there is any virus in the system and remove everything you find to see if the issue could be resolved. If the issue persists, I suggest we could try to reset Windows Update components to troubleshoot the issue.

    For details, I suggest we could try to refer to the following article and similar thread.

    How do I reset Windows Update components?


    windows update service is not running even when I restart my computer. What is the problem of my windows?


    Hope this helps.

    Best Regards,

    Andy Qi

    Andy Qi
    TechNet Community Support

    • Marked as answer by Andy Qi Monday, April 8, 2013 5:48 AM
    Tuesday, April 2, 2013 5:34 AM
  • It turns out that the alert is not bogus because when the Services tool is refreshed the Windows Update service is not running. I tried running the Fix It tool and get this message:

    Does Fix It work with Windows 8?

    Sunday, April 7, 2013 9:45 PM
  • Hi,

    Have you tried to reset Windows Update components manually using the steps provided in the article? What’s the current situation after fixing the components manually?

    Best Regards,

    Andy Qi

    Andy Qi
    TechNet Community Support

    Monday, April 8, 2013 5:48 AM
  • I'm not the original poster, but the Fix It wizard solved this issue for me.
    Monday, October 13, 2014 4:44 PM