This copy of Windows is not genuine" RRS feed

  • Question

  • I bought a copy of windows 7 home premium on line it worked fine for a few days now it wants me to validate I tried with the key code they gave me and its saying This copy of Windows is not genuine"
     help please!!!!!!!! its my parents computer

    Sunday, April 17, 2016 1:35 PM


  • MGA Diagnostic Report is Required:

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    Carey Frisch

    Sunday, April 17, 2016 4:49 PM