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Hyperlapse.Native.dll Error RRS feed

  • Question

  • When loading a new project I get the error "We're sorry but we couldn't open the video file. Error was: Could not load file or assembly 'Hyperlapse.Native.dll' or one of its dependencies. The specified module could not be found."

    Is this a known bug? Can anyone help me with this?

    Thanks

    Thursday, May 14, 2015 1:54 PM

Answers

  • Same problem with a 7GB .mp4

    Edit: I uninstalled it, installed Visual C++ Redistributable Packages for Visual Studio 2013

    http://www.microsoft.com/en-us/download/confirmation.aspx?id=40784

    And was able to reinstall is and open successfully, hope this helps someone

    • Edited by ishould Thursday, May 14, 2015 6:35 PM Found answer
    • Proposed as answer by ishould Thursday, May 14, 2015 6:35 PM
    • Marked as answer by Chris Buehler Thursday, May 14, 2015 6:47 PM
    Thursday, May 14, 2015 5:43 PM

All replies

  • I'm having the same issue. I've tried with two different .mov files and both give me that error.
    Thursday, May 14, 2015 2:43 PM
  • Same issue
    Thursday, May 14, 2015 3:17 PM
  • Same error message here.  Running Windows 8.1 with all updates, in desktop mode.  Trying to open an MP4 file.
    Thursday, May 14, 2015 3:27 PM
  • I am having the same issue but with a .mov file.
    Thursday, May 14, 2015 3:57 PM
  • Same problem here on Windows 7, tried with various .mov and .wmv files. Tried uninstalling and reinstalling, didn't help.
    • Edited by yfkar Thursday, May 14, 2015 4:30 PM
    Thursday, May 14, 2015 4:00 PM
  • Same here in Windows 10 build 10074
    Thursday, May 14, 2015 4:26 PM
  • Same issue. Windows 10 Home Insider Preview, Build 10074.
    Thursday, May 14, 2015 4:55 PM
  • same here, win 8.1 with all updates installed, reinstalling and uninstalling do not help.
    Thursday, May 14, 2015 4:57 PM
  • I'm having the same problem with an MP4 file
    Thursday, May 14, 2015 5:33 PM
  • Same problem with a 7GB .mp4

    Edit: I uninstalled it, installed Visual C++ Redistributable Packages for Visual Studio 2013

    http://www.microsoft.com/en-us/download/confirmation.aspx?id=40784

    And was able to reinstall is and open successfully, hope this helps someone

    • Edited by ishould Thursday, May 14, 2015 6:35 PM Found answer
    • Proposed as answer by ishould Thursday, May 14, 2015 6:35 PM
    • Marked as answer by Chris Buehler Thursday, May 14, 2015 6:47 PM
    Thursday, May 14, 2015 5:43 PM
  • Can you verify that you have the Visual C++ 2013 redistributable installed on your system?
    Thursday, May 14, 2015 6:37 PM
  • Simply installing Visual C++ Redistributable Packages for Visual Studio 2013 solved it for me. No need to reinstall hyperlapse. Thanks, ishould!
    Thursday, May 14, 2015 7:57 PM
  • Yeah I just installed Visual C++ Redistributable Packages for Visual Studio 2013  Didn't need to uninstall/re-install hyperlapse.
    Saturday, May 16, 2015 5:29 PM
  • Tried it, says this will not run on my PC??????  Windows 8.1
    Saturday, May 16, 2015 8:33 PM
  • Thanks, the answer from ishould fixed the problem on my machine.

    I think I had an older version of the vcredist_x64 package installed, apparently that is not compatible.

    A more direct error message would have been nice, but hey, it works now.

    Sunday, May 17, 2015 6:58 PM
  • Yes. I did the same and now it is working.
    Sunday, May 17, 2015 7:31 PM
  • I had the same problem... I also have Windows 8.1. I discovered that I need the 64-bit version for my laptop. These links don't take you to it.... google "Visual C++ 2013 64-bit" then download and install. Hyperlapse now works as advertised!
    Tuesday, May 19, 2015 10:27 PM