Blank Screen RRS feed

  • Question

  • I'm using 950 XL. I select a cover photo and then a song. When I let it preview, I can hear the music but nothing is showing.
    Sunday, December 20, 2015 3:23 AM

All replies

  • I have the same fault (also on an 950 XL and with this app). I can choose initial picture and tune and then ... black screen and thr music ... until I touch the phone , which terminates the app and nothing is produced.
    • Proposed as answer by cacoba Sunday, May 1, 2016 11:08 AM
    Tuesday, January 12, 2016 8:21 AM
  • Same here... on Lumia 950 I don't remember after which update, it is useless. After choosing the sound > next shows blank (black) screen with sound and nothing else :(
    Saturday, February 27, 2016 11:12 PM
  • I have the same problem. I wonder if this is due to Living Images?
    Monday, March 7, 2016 7:40 PM
  • I have the exact same problem on my HP Elite X3 - not working both before and after AU
    Tuesday, September 27, 2016 4:06 AM
  • I have this problem on my 950. Every 950 and 950 XL owner I have met also has this problem.  Amazing Microsoft would ship this pre-installed when it does not work. These phones have been out for almost a year now.
    • Edited by Stephen 42 Thursday, November 10, 2016 3:26 AM Typo
    Thursday, November 10, 2016 3:26 AM