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product key RRS feed

  • Question

  • a cant seem to find the product ket on the side on my computer because ive been trying to download the new windows media player.
    Friday, April 13, 2007 4:14 PM

Answers

  • Auldy,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer, or with the materials you received with the computer, or with your retail purchase of Windows, to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    If you are simply trying to find the Product Key that was used to install a current installation of XP, search for Belarc Advisor or Magical Jellybean Keyfinder, and install.  Both will show the PK.

    Friday, April 13, 2007 8:51 PM