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This copy of windows is not genuine RRS feed

  • Question

  • Hello, I am having issues activating my copy of windows.
    It is not the first time I reinstall windows on this notebook, but this time I keep getting errors.
    I also need to send this notebook back for repairs, but I fear they will send it back if they see the notice that this copy isn't genuine... Which by all rights should be.
    Anyhow, here is the info on the problem:

    Thanks in advance!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-8Y6XJ-63XQW-X46QV
    Windows Product Key Hash: 38rGGA20M7H/AWAKns8Bl6UYj30=
    Windows Product ID: 00359-OEM-8703901-86947
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {AF87A105-291F-4E68-90AC-70E3A7607E1F}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: D:\Programs\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AF87A105-291F-4E68-90AC-70E3A7607E1F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-X46QV</PKey><PID>00359-OEM-8703901-86947</PID><PIDType>3</PIDType><SID>S-1-5-21-3964259687-4082019224-274656394</SID><SYSTEM><Manufacturer>EUROCOM</Manufacturer><Model>SCORPIUS </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>4.6.5</Version><SMBIOSVersion major="2" minor="7"/><Date>20121204000000.000000+000</Date></BIOS><HWID>56BB3607018400FE</HWID><UserLCID>0410</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-039-086947-02-1040-7601.0000-1952013
    Installation ID: 019074255890317330524284657276713385569716435552255186
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: X46QV
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 14/07/2013 21:44:47

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:14:2013 21:22
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAgABAAEAAQACAAAAAgABAAEAln0C40Wq+AccL8q7AOyikETEGBSiZTB1zkiWYw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      FPDT            ALASKA        A M I
      ASF!            INTEL          HCG
      TCPA            APTIO4        NAPAASF
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl

    Sunday, July 14, 2013 7:50 PM

Answers

  • Notification Reason: 0xC004F009 (grace time expired).

    You will have to activate by phone -  and make sure that the Product Key matches the one on your COA Sticker on the machine.  The version you are activating must also match the one listed on the COA sticker.


    Monday, July 15, 2013 7:08 PM

All replies

  • Notification Reason: 0xC004F009 (grace time expired).

    You will have to activate by phone -  and make sure that the Product Key matches the one on your COA Sticker on the machine.  The version you are activating must also match the one listed on the COA sticker.


    Monday, July 15, 2013 7:08 PM
  • The copy I am having issues with is the copy of windows I originally purchased with the notebook, meaning it was already installed when it arrived.
    However, due to the constant issues I've had due to malfunctioning hardware, I was forced to repair windows multiple times.
    What exactly does COA mean? Is the sticker the one you usually find attached to the back of the notebook?

    Thanks for the response
    Monday, July 15, 2013 8:35 PM
  • COA = Certificate of Authenticity sticker.  It may be in the battery case behind the battery.
    Monday, July 15, 2013 9:10 PM