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KB3004394: Genuine warning still present after both uninstalled manually and ran KB3024777

Question
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Hello all,
I think, I performed a sort of unique flow when trying to fix the WGA problems caused by KB3004394.
- I arrived at the user's computer
- used slmgr.vbs to attach the MAK
- used slmgr.vbs to activate online
- rebooted
- verified activation is good (via slmgr.vbs -xpr and system properties)
- still getting Windows isn't genuine notification
- uninstalled bad KB 3004394 using good KB 3024777
- rebooted
- verified activation is good
- still getting Windows isn't genuine notification
- rebooted again
- verified activation is good
- still getting Windows isn't genuine notification
At this point, I'm dumbfounded as to what to do to solve this issue.
Does anyone have further ideas?
For reference, here is the output from MGAdiag.exe: http://pastebin.com/fHgzXt1L
Thanks,
Matt
- Edited by mbrownnyc Thursday, December 18, 2014 6:38 PM
Thursday, December 18, 2014 6:37 PM
Answers
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Hi, since KB3004394, we basicaly went throught a similar process and did not resolve the situation either. So I wanna follow this.
We tried calling Lenovo and they asked us to reload with a recovery disk ... not gonna happen!
- Proposed as answer by Noel D PatonModerator Sunday, December 21, 2014 8:09 PM
- Marked as answer by Noel D PatonModerator Wednesday, December 31, 2014 10:13 AM
Friday, December 19, 2014 6:43 PM
All replies
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Hi, since KB3004394, we basicaly went throught a similar process and did not resolve the situation either. So I wanna follow this.
We tried calling Lenovo and they asked us to reload with a recovery disk ... not gonna happen!
- Proposed as answer by Noel D PatonModerator Sunday, December 21, 2014 8:09 PM
- Marked as answer by Noel D PatonModerator Wednesday, December 31, 2014 10:13 AM
Friday, December 19, 2014 6:43 PM -
Dell hasn't gotten back with me but the same problem. I have worked on this a lot and still get this POP-UP. I'm following as well.Sunday, March 1, 2015 3:05 AM
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Please stick with your own thread.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. Sunday, March 1, 2015 10:12 AMModerator