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Changed out bad motherboard now windows 7 is not genuine! RRS feed

  • Question

  • About a month ago we had a huge lightning strike at my house and it took out my surge protector, monitor, and motherboard.  So I replaced my mobo with a new one and everything was working fine until a couple of days ago.  Now my pc is magically not genuine and I've owned it for about 2 years.  Any suggestions?  Says Windows 7 Build 7601 This copy of Windows is not genuine in bottom right hand corner.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-BJD6C-K3YVH-DVQJG
    Windows Product Key Hash: WFqPPaNJ0hrc3E/8MgITJa2Xf0M=
    Windows Product ID: 00359-OEM-8992687-00118
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {45820F3E-0112-4C80-910A-5894BEC8B3D0}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-800a_E2AD56EA-766-191_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{45820F3E-0112-4C80-910A-5894BEC8B3D0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DVQJG</PKey><PID>00359-OEM-8992687-00118</PID><PIDType>2</PIDType><SID>S-1-5-21-1211773343-3580342360-613148460</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1709   </Version><SMBIOSVersion major="2" minor="6"/><Date>20110104000000.000000+000</Date></BIOS><HWID>AFB63507018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>47C78E7EC680F28</Val><Hash>pbSyCFvbfx0aVXmpx3AfIa348Aw=</Hash><Pid>81602-916-5045142-68830</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800118-02-1033-7601.0000-2132011
    Installation ID: 004945297914896650529982398494767870221456720431611520
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: DVQJG
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 2
    Trusted time: 8/1/2011 4:24:57 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:7:2011 09:18
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OgAAAAIABgABAAEAAgABAAAAAQABAAEAln0yVBU/wI4m/kLGgJbK3uJfHL+4D9hid/ZDvMrErjdcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            010411        APIC1506
      FACP            010411        FACP1506
      HPET            010411        OEMHPET
      MCFG            010411        OEMMCFG
      OEMB            010411        OEMB1506
      OSFR            010411        OEMOSFR
      SSDT            DpgPmm        CpuPm



    Monday, August 1, 2011 9:26 AM

Answers

  • "NoobHouse" wrote in message news:ffc3cc75-f96d-4de6-a91a-ead95cbbff66...

    About a month ago we had a huge lightning strike at my house and it took out my surge protector, monitor, and motherboard.  So I replaced my mobo with a new one and everything was working fine until a couple of days ago.  Now my pc is magically not genuine and I've owned it for about 2 years.  Any suggestions?  Says Windows 7 Build 7601 This copy of Windows is not genuine in bottom right hand corner.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-BJD6C-K3YVH-DVQJG
    Windows Product Key Hash: WFqPPaNJ0hrc3E/8MgITJa2Xf0M=
    Windows Product ID: 00359-OEM-8992687-00118
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1709   </Version><SMBIOSVersion major="2" minor="6"/><Date>20110104000000.000000+000</Date></BIOS


     

    Replacing the motherboard under anything but warranty conditions invalidates the license.
    Your replacement motherboard appears to be a Retail one, rather than a manufacturer's replacement, and as such the License is no longer valid - you will probably need to purchase a new Full Retail license for your chosen operating system,.
    You can try changing the Product Key to the one on your COA sticker and then activating by telephone - but the operator is likely to take a lot of convincing, to allow the activation.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, August 1, 2011 11:48 AM
    Moderator
  • OEM copies of Windows are not transferrable to a different computer.  Microsoft classes a new mobo as a new computer.  From the OEM license:

    2. INSTALLATION AND USE RIGHTS.  The software license is permanently assigned to the device with which you acquired the software.  That device is the “licensed device.” 

    You need to purchase a full license copy of Windows 7 at retail.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, August 1, 2011 1:29 PM
    Answerer

All replies

  • "NoobHouse" wrote in message news:ffc3cc75-f96d-4de6-a91a-ead95cbbff66...

    About a month ago we had a huge lightning strike at my house and it took out my surge protector, monitor, and motherboard.  So I replaced my mobo with a new one and everything was working fine until a couple of days ago.  Now my pc is magically not genuine and I've owned it for about 2 years.  Any suggestions?  Says Windows 7 Build 7601 This copy of Windows is not genuine in bottom right hand corner.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-BJD6C-K3YVH-DVQJG
    Windows Product Key Hash: WFqPPaNJ0hrc3E/8MgITJa2Xf0M=
    Windows Product ID: 00359-OEM-8992687-00118
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1709   </Version><SMBIOSVersion major="2" minor="6"/><Date>20110104000000.000000+000</Date></BIOS


     

    Replacing the motherboard under anything but warranty conditions invalidates the license.
    Your replacement motherboard appears to be a Retail one, rather than a manufacturer's replacement, and as such the License is no longer valid - you will probably need to purchase a new Full Retail license for your chosen operating system,.
    You can try changing the Product Key to the one on your COA sticker and then activating by telephone - but the operator is likely to take a lot of convincing, to allow the activation.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, August 1, 2011 11:48 AM
    Moderator
  • OEM copies of Windows are not transferrable to a different computer.  Microsoft classes a new mobo as a new computer.  From the OEM license:

    2. INSTALLATION AND USE RIGHTS.  The software license is permanently assigned to the device with which you acquired the software.  That device is the “licensed device.” 

    You need to purchase a full license copy of Windows 7 at retail.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, August 1, 2011 1:29 PM
    Answerer