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Found 189423 threads
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0 VotesEmail via Mail Merge assign to a different user/Queue
Sorry ... assigning a campaign to a different user/queue does not work. it still sends emails via the logged on user.Answered | 10 Replies | 6395 Views | Created by Keliud - Monday, July 25, 2011 5:58 AM | Last reply by Keliud - Friday, August 19, 2011 12:25 AM
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2 Votes
assign and queue in case management
Hi pntr, Assigning cases and routing them to queues are different concepts even though both end up having the same kind of utility.Answered | 3 Replies | 2184 Views | Created by pntr - Tuesday, February 24, 2015 6:00 AM | Last reply by pntr - Tuesday, March 31, 2015 2:51 AM -
0 Votes
crm dynamcis queue assign all items in user queue to another queue
If you want to assign only the queue items to the Sales Queue, log into CRM as the user, open the Queue and re-assign the records.Answered | 3 Replies | 6377 Views | Created by pathiya007 - Friday, April 1, 2011 2:24 PM | Last reply by Donna Edwards - Thursday, April 7, 2011 8:33 PM -
0 Votes
Trigger a workflow to send email when a case is assigned to Queues
If the support queue value is present, send the e-mail.Answered | 13 Replies | 8167 Views | Created by MSCRM MAN - Thursday, April 15, 2010 4:51 PM | Last reply by oshabka - Tuesday, May 18, 2010 4:56 PM -
1 Votes
CRM 4.0 - workflow to assign an email to a queue
Perhaps you could create a contact record and email the contact when a case is assigned to a queue, and have a user's email address or a ...Answered | 1 Replies | 7598 Views | Created by not a sniff - Thursday, November 4, 2010 12:19 PM | Last reply by Neil Benson - Friday, November 5, 2010 4:16 PM -
0 Votes
Assigning contacts to queues and users
When assigning an item to a queue, there is created an record in whats called the "queueitem" entity.Answered | 1 Replies | 2036 Views | Created by CRM88 - Monday, October 1, 2012 8:20 PM | Last reply by RuneDaub - Monday, October 1, 2012 8:25 PM -
0 Votes
Move the email to a different queue after it is converted to case by the CSR user
I though you might be able to setup a workflow so that when the regarding is changed is changed, it checks to see if the direction was incoming and teh Regarding (Case) contains data, then ...Answered | 1 Replies | 6211 Views | Created by Deepak Narayanan - Tuesday, June 9, 2009 10:34 AM | Last reply by Carlton Colter - Friday, October 2, 2009 12:37 AM -
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Tracking email to a queue - assigns unrelated From
CRM likes to associate a record to an email based upon a guestimate that it is a related from a previous email.Answered | 4 Replies | 6253 Views | Created by Jens Nielsen - Thursday, December 3, 2009 12:50 PM | Last reply by Jens Nielsen - Thursday, December 10, 2009 9:30 AM -
0 Votes
Mail Merge - Activities
There are two different mail merge methods in Dynamics CRM 4.0.Answered | 6 Replies | 8288 Views | Created by CNewtown - Tuesday, January 12, 2010 5:37 AM | Last reply by CNewtown - Tuesday, January 12, 2010 12:03 PM -
1 Votes
CRM Queue is not receving email
Thanks Brett. i have decided to go with different mailbox because distribution group will not work with queue.Answered | 4 Replies | 6658 Views | Created by AKParmar - Thursday, August 19, 2010 7:27 AM | Last reply by AKParmar - Tuesday, August 24, 2010 10:37 AM -
3 Votes
Option to Select Activity - Email via Mail Merge when sending a Quick Campaign
The allow Email with Mail Merge radio button was unchecked in System Settings.Answered | 3 Replies | 6175 Views | Created by Pasha Rabizadeh - Friday, September 9, 2011 9:24 PM | Last reply by Jehanzeb.Javeed - Monday, September 12, 2011 4:08 PM -
0 Votes
How can we assign incoming email from a Queue into particular user Queue based on FIFO
Working with Queues can be a little tricky, so I would recommend Mark Kovalcson's posting for information on working with Queues and their items programmatically.Answered | 2 Replies | 4664 Views | Created by ArvindSingh - Monday, June 28, 2010 10:26 AM | Last reply by Leon Tribe - Sunday, July 18, 2010 1:21 PM -
1 Votes
crm 4.0 mail merge stops after one email
Then, complete the merge, and it will send all of the emails.Answered | 4 Replies | 9933 Views | Created by Robert Ezekiel - Tuesday, July 21, 2009 8:22 PM | Last reply by Andrew B Schultz - Thursday, November 11, 2010 10:30 PM -
1 Votes
Mail Merge Sending Email using the owner's email account
Hi Is this mail merge process part of an campaign activity or quick campaign?Answered | 1 Replies | 6081 Views | Created by Tony Er - Thursday, March 17, 2011 3:45 PM | Last reply by AniMandal - Friday, March 18, 2011 10:01 PM -
0 Votes
Assign Opportunity to queue
@Faisal Thanks for your email.Answered | 3 Replies | 7249 Views | Created by geordie_123 - Friday, January 14, 2011 11:18 AM | Last reply by geordie_123 - Friday, January 14, 2011 11:59 AM -
0 Votes
Understanding Assigned and In Progress Queues
What is the rule, or rules, that determines whether the items goes to the Assigned on In Progress queues?Answered | 1 Replies | 6606 Views | Created by Eric Hoogendoorn - Monday, January 18, 2010 7:47 PM | Last reply by Donna Edwards - Wednesday, January 20, 2010 5:15 PM -
1 Votes
e-mail assignment with round robin
A Send e-mail workflow should not prevent your e-mail from getting into the queue unless there is another workflow interferring or a setting that is not correct.Answered | 6 Replies | 7159 Views | Created by Cosminc - Tuesday, March 9, 2010 1:41 PM | Last reply by Donna Edwards - Monday, March 15, 2010 2:26 PM -
0 Votes
Unsubscribe link in Mail merge
I guess you cannot include the unsubscribe option through Mail Merge templates then.Answered | 5 Replies | 3833 Views | Created by Fultz - Friday, May 18, 2012 3:55 AM | Last reply by Sam - Inogic - Monday, May 21, 2012 8:30 AM -
0 Votes
Customised Attachments for Mail Merge
Depending on the specific business need, you may need to consider an alterative such as Word email merge or bringing the customised content into the body of the message.Answered | 5 Replies | 4049 Views | Created by Etienne Lescure - Wednesday, August 31, 2011 2:58 AM | Last reply by Leon Tribe - Friday, September 2, 2011 5:31 AM -
0 Votes
Capturing emails for an queue
Hi, When I send an email to that emaill address for the queue it is not making its waying into the CRM queue.Answered | 2 Replies | 1441 Views | Created by PadanM - Thursday, February 14, 2013 12:19 PM | Last reply by PadanM - Thursday, February 14, 2013 1:21 PM - Items 1 to 20 of 189423 Next ›
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