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Found 202725 threads
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0 Votes2 email addresses feeding a single queue
- Neat: create two queues, one for each of the email addresses.Answered | 3 Replies | 6630 Views | Created by Ron Hammer - Monday, April 6, 2009 11:44 PM | Last reply by Alberto Gemin - Duplicate Profile - Wednesday, April 8, 2009 1:23 AM
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0 Votes
How can we assign incoming email from a Queue into particular user Queue based on FIFO
Working with Queues can be a little tricky, so I would recommend Mark Kovalcson's posting for information on working with Queues and their items programmatically.Answered | 2 Replies | 4690 Views | Created by ArvindSingh - Monday, June 28, 2010 10:26 AM | Last reply by Leon Tribe - Sunday, July 18, 2010 1:21 PM -
1 Votes
email are reassigned to queue after server restart
From your description, I believe you are using CRM Queue Manager to automatically create cases from emails.Answered | 1 Replies | 6632 Views | Created by Marwa saleh - Tuesday, September 7, 2010 5:21 PM | Last reply by Jakub (kuba) Skalbania - Tuesday, September 7, 2010 6:25 PM -
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how to config a queue that automatically receicive the email?
CRM Email Router installed and configured in order to receive email in a queue.Answered | 1 Replies | 6227 Views | Created by GAO Song - Monday, February 22, 2010 9:48 AM | Last reply by Neil Benson - Monday, February 22, 2010 10:37 AM -
0 Votes
excel spreadsheet that was pasted into email hangs up email queue.
Well what i meant was the email queue of the Sharepoint mail system gets hung up.Answered | 3 Replies | 8079 Views | Created by Mikeman22886 - Friday, July 31, 2009 1:56 PM | Last reply by Mikeman22886 - Wednesday, August 5, 2009 1:33 PM -
3 Votes
Email Tracking Issues With Custom Queue and Entity
When you open the email, all the recipients in the To list must be having the same email address.Answered | 8 Replies | 2101 Views | Created by James Bratley - Thursday, October 18, 2012 9:50 AM | Last reply by James Bratley - Thursday, October 18, 2012 12:20 PM -
1 Votes
CRM 4.0 - workflow to assign an email to a queue
Perhaps you could create a contact record and email the contact when a case is assigned to a queue, and have a user's email address or a distribution group's ...Answered | 1 Replies | 7650 Views | Created by not a sniff - Thursday, November 4, 2010 12:19 PM | Last reply by Neil Benson - Friday, November 5, 2010 4:16 PM -
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CRM Queues Email synch with Exchange ?
Deleted from Outlook for all other users when deleted from CRM (upon next sync).Answered | 1 Replies | 5736 Views | Created by MariuszSliwinski - Wednesday, January 27, 2010 9:03 PM | Last reply by kgorczewski - Wednesday, January 27, 2010 11:29 PM -
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Use of Queues
Then for each territory create a queue.Answered | 1 Replies | 1626 Views | Created by L_SELSTAD - Friday, May 3, 2013 2:53 PM | Last reply by Payman Biukaghazadeh - Sunday, May 5, 2013 5:48 AM -
4 Votes
Using CRM to send email from an alias - Can it be done?
When an email is sent to one of our support queues and the support tech replies to that email, the email 'From' field has his/her email ...Answered | 7 Replies | 9981 Views | Created by lrose73 - Sunday, October 3, 2010 4:26 PM | Last reply by HeliumMan - Wednesday, May 11, 2011 5:09 PM -
1 Votes
How can i use workflow to route emails from a sync mailbox to different queues?
Thanks for the answers guys, Quick question on the Email workflow logic; If I have a check condition such as below: If Email Subject contains "invite" Create queue ...Answered | 6 Replies | 1906 Views | Created by David J Kelly - Friday, March 22, 2013 4:51 PM | Last reply by David J Kelly - Sunday, March 24, 2013 5:13 PM -
1 Votes
What is the proper use of Queues ?
I'm using queues like this: We have all new mail coming into a single queue and then email is taken out by an email ...Answered | 5 Replies | 5722 Views | Created by Serge Calderara - Tuesday, August 30, 2011 4:20 PM | Last reply by AniMandal - Tuesday, August 30, 2011 9:23 PM -
0 Votes
crm dynamcis queue assign all items in user queue to another queue
If you want to assign only the queue items to the Sales Queue, log into CRM as the user, open the Queue and re-assign the records.Answered | 3 Replies | 6425 Views | Created by pathiya007 - Friday, April 1, 2011 2:24 PM | Last reply by Donna Edwards - Thursday, April 7, 2011 8:33 PM -
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Email via Mail Merge assign to a different user/Queue
Sorry ... assigning a campaign to a different user/queue does not work. it still sends emails via the logged on user.Answered | 10 Replies | 6416 Views | Created by Keliud - Monday, July 25, 2011 5:58 AM | Last reply by Keliud - Friday, August 19, 2011 12:25 AM -
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Trigger a workflow to send email when a case is assigned to Queues
How do you set up an email address for a queue without incurring an additional license fee?Answered | 13 Replies | 8203 Views | Created by MSCRM MAN - Thursday, April 15, 2010 4:51 PM | Last reply by oshabka - Tuesday, May 18, 2010 4:56 PM -
1 Votes
how to restore deleted queue email records in mscrm4.0
When records are deleted from the queue, they are not deleted from the database.Answered | 2 Replies | 2925 Views | Created by Bhuma Reddy - Monday, October 1, 2012 7:05 AM | Last reply by Bhuma Reddy - Tuesday, October 9, 2012 6:41 AM -
2 Votes
Queue item: What sort of workflow action would release an item from the queue?
You remove the item from the queue, in this case the queue item is deleted so you don't need any other actions on it.Answered | 4 Replies | 12446 Views | Created by pmdci - Monday, October 10, 2011 11:24 AM | Last reply by pmdci - Tuesday, October 11, 2011 3:12 PM -
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Clear queue items with workflow
Hi Peter, I suggest you create customer wokflow which takes Queue Id and Email Id as Input and removes email from the relevant queue..Answered | 3 Replies | 7212 Views | Created by Peter Bergman - Friday, December 11, 2009 10:32 AM | Last reply by e_8 - Tuesday, May 18, 2010 12:21 AM -
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Restrict access to queues
Hi, I have a number of queues setup that poll different email boxes.Answered | 2 Replies | 5358 Views | Created by geordie_123 - Friday, September 3, 2010 11:30 AM | Last reply by Jakub (kuba) Skalbania - Friday, September 3, 2010 12:17 PM -
0 Votes
Prevent Queue item Deletion
I don't have an example for this particular case, the idea is get the entity ID and type(email in your case), then check if the entity(queueitem) is in the queue, then prevent ...Answered | 4 Replies | 6288 Views | Created by Deepak Narayanan - Sunday, June 7, 2009 12:46 PM | Last reply by Jim Wang (Microsoft) - Friday, June 12, 2009 9:40 AM
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