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1 VotesUnified Service Desk vc CCA
Customer Care Accelerator (CCA) (which is where the CCA name comes from) is the Sample code / agent desktop we provides that shows a technical implementation of UII.Answered | 1 Replies | 1917 Views | Created by Sreenivasulu Pavalla CRM - Wednesday, December 10, 2014 11:00 AM | Last reply by MattB-MSFT - Monday, December 15, 2014 8:03 PM
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0 Votes
Unified Service Desk does not obey global font size rules
New thread here: ...Answered | 4 Replies | 2406 Views | Created by Wayne Walton - Wednesday, September 3, 2014 5:04 PM | Last reply by Wayne Walton - Monday, March 30, 2015 3:20 PM -
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unified service desk custom hosted control issue
We need to implement in Class libarary.And Class library dll file we need to add in the USD installed location.Answered | 4 Replies | 1732 Views | Created by sairam grandhi - Wednesday, December 13, 2017 7:42 AM | Last reply by - Friday, December 15, 2017 12:13 PM -
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Service desk
Sorry but no idea really on service desk setup.Answered | 5 Replies | 1458 Views | Created by schvuu - Friday, November 7, 2014 12:48 PM | Last reply by Dave Patrick - Saturday, November 8, 2014 2:25 PM -
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Unified Service Desk 2.0 - Customization files
I had a recent issue where USD was mixing DLLs from the Customization File download with my dev code from the USD Client folder, which I didn't think was possible.Unanswered | 7 Replies | 1581 Views | Created by Gabriel.Fernandez.Perez - Tuesday, January 5, 2016 1:57 PM | Last reply by Scott M Hoff - Tuesday, May 24, 2016 8:21 PM -
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Issue with Microsoft Unified Messaging Service
My Blog: Unlock PowerShell My Book: Windows PowerShell 2.0 Bible My E-mail: ...Answered | 2 Replies | 1272 Views | Created by Ashish Chitra - Friday, April 8, 2016 9:10 AM | Last reply by Just Karl - Friday, April 8, 2016 7:17 PM -
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Unified service desk- CRM 2013
For example: Customer is one session under that we can open the Different Tabs.Unanswered | 2 Replies | 1366 Views | Created by Rammohan Ammiti - Monday, March 30, 2015 5:04 PM | Last reply by Rammohan Ammiti - Tuesday, March 31, 2015 8:04 AM -
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Unified Service Desk - Wpf Customer Search Control
Crate a Hosted control with a simple button (SEARCH), Use simple WPF window with the required Search UI, After selecting required ...Unanswered | 1 Replies | 1556 Views | Created by Sreenivasulu Pavalla CRM - Thursday, December 18, 2014 5:46 AM | Last reply by ANSrikanth - Monday, December 22, 2014 9:15 PM -
1 Votes
Build an IT help desk with MS CRM 4.0
Should we want to use the CRM for IT help desk, all corporate users will have to be added to the db as contacts. ie customers of IT dept.Answered | 12 Replies | 18615 Views | Created by HanoiABC - Wednesday, November 4, 2009 7:21 PM | Last reply by Cody_9122 - Wednesday, December 23, 2009 10:03 AM -
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CRM 2013 with Unified service desk
Please refer the following ...Unanswered | 1 Replies | 889 Views | Created by Rammohan Ammiti - Tuesday, June 23, 2015 10:38 AM | Last reply by Abhishek73 - Wednesday, June 24, 2015 8:39 AM -
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Unified Service Desk Form Entity
Does anybody have any idea about the "Form" entity which comes with Unified Service Desk solution? -
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Unified Service Desk deployment with CRM Online 14
See the log file".Proposed | 9 Replies | 4342 Views | Created by rash14 - Tuesday, June 10, 2014 9:29 AM | Last reply by Javed Shaikh1 - Sunday, November 30, 2014 9:40 AM -
1 Votes
Unified Service Desk questions
By scripttext I mean the text that the customer service agent reads to the customer.Proposed | 2 Replies | 3363 Views | Created by Rsthlm - Wednesday, June 24, 2015 11:03 AM | Last reply by Rsthlm - Friday, June 26, 2015 9:43 AM -
1 Votes
Integration of CTI with Unified service Desk
We have a requirement that Integration of Computer telephony interface with Unified service desk. can anyone tell me how to integrate and what are all ...Unanswered | 1 Replies | 996 Views | Created by Chitharanjan Bhooreddy - Monday, June 8, 2015 6:47 AM | Last reply by ANSrikanth - Thursday, July 2, 2015 8:58 PM -
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Report Builder 2.0 and Custom Fields
make sure you have published your entity after customizationMahain : http://mahenderpal.wordpress.comAnswered | 2 Replies | 6188 Views | Created by jd1866 - Tuesday, September 28, 2010 1:03 PM | Last reply by jd1866 - Tuesday, September 28, 2010 2:22 PM -
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Closing Event on Unified Service Desk
i guess the solution would be to hide the close button and provide a custom Exit action from the menuUnanswered | 4 Replies | 3231 Views | Created by ANSrikanth - Thursday, December 4, 2014 8:00 PM | Last reply by Hicham Wahbi - Thursday, September 21, 2017 4:01 PM -
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CRM 2013 Unified Service Desk Single Sign On
The example is written for the CCA examples, In USD the file is called UnifiedServiceDesk.exe.config.Unanswered | 3 Replies | 3884 Views | Created by Gugan A - Monday, January 12, 2015 9:53 AM | Last reply by MattB-MSFT - Friday, February 13, 2015 5:12 AM -
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Unified Write Filter in Windows 10 Enterprise
My Blog: Unlock PowerShell My Book: Windows PowerShell 2.0 Bible My E-mail: ...Answered | 1 Replies | 2306 Views | Created by Mark Cullen1 - Tuesday, May 24, 2016 2:14 PM | Last reply by Just Karl - Tuesday, May 24, 2016 7:51 PM -
3 Votes
Custom provider: Sync Services for ADO.NET 2.0 vs.
I assume it's because of legacy; after implementing things, I hope that they will unify the stacks, which will simplify things.Answered | 3 Replies | 15272 Views | Created by bradser - Tuesday, April 21, 2009 6:28 PM | Last reply by bradser - Wednesday, July 8, 2009 6:59 PM -
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Unified service desk crm 2013
Hi All, I have installed the Unified Service desk in crm 2013 service pack 1 on premiss.. - Items 1 to 20 of 190955 Next ›
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