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1 VotesUnified Service Desk vc CCA
First a few definitions: CCA is 2 things..Answered | 1 Replies | 1863 Views | Created by Sreenivasulu Pavalla CRM - Wednesday, December 10, 2014 11:00 AM | Last reply by MattB-MSFT - Monday, December 15, 2014 8:03 PM
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Unified Service Desk does not obey global font size rules
New thread here: ...Answered | 4 Replies | 2352 Views | Created by Wayne Walton - Wednesday, September 3, 2014 5:04 PM | Last reply by Wayne Walton - Monday, March 30, 2015 3:20 PM -
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Service desk
Sorry but no idea really on service desk setup.Answered | 5 Replies | 1325 Views | Created by schvuu - Friday, November 7, 2014 12:48 PM | Last reply by Dave Patrick - Saturday, November 8, 2014 2:25 PM -
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CRM 2011 CCA and CRM 2013 Unified Service Desk
Hi All, In CRM 2011 we use to use Custome care accelator CCA. -
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CRM 2011 - CCA
Hi, The following linsk will be help you to learn fully about ...Answered | 3 Replies | 4660 Views | Created by Saket Subhash Kadam - Friday, December 21, 2012 10:48 AM | Last reply by Saket Subhash Kadam - Thursday, December 27, 2012 4:46 AM -
1 Votes
Customer Care Accelerator (CCA) for MS Dynamics CRM 2011
These are the nice blogs to Install and setup the Customer Care Accelerator (CCA) for CRM 2011.Answered | 1 Replies | 4513 Views | Created by AC2020 - Monday, January 21, 2013 2:28 AM | Last reply by Chandan kumar Choudhary - Monday, January 21, 2013 6:02 AM -
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unified service desk custom hosted control issue
i have gone through the below link to develop custom hosted control for IE browser in in usd .But iam unable to ...Answered | 4 Replies | 1567 Views | Created by sairam grandhi - Wednesday, December 13, 2017 7:42 AM | Last reply by Richard Mueller - Friday, December 15, 2017 12:13 PM -
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difference between Unified Service Desk and CCA.
Hi, Can u please help me about some difference between USD and CCA. -
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Unified Service Desk - Wpf Customer Search Control
Hi You can follow some thing like the same we used to follow in CCA.Unanswered | 1 Replies | 1516 Views | Created by Sreenivasulu Pavalla CRM - Thursday, December 18, 2014 5:46 AM | Last reply by ANSrikanth - Monday, December 22, 2014 9:15 PM -
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Issue with Microsoft Unified Messaging Service
HI I am unable to start the Unified messaging service but voice mail is working fine. we have assiged the certificate as well but still the same ...Answered | 2 Replies | 1061 Views | Created by Ashish Chitra - Friday, April 8, 2016 9:10 AM | Last reply by Just Karl - Friday, April 8, 2016 7:17 PM -
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CRM 2013 with Unified service desk
Please refer the following ...Unanswered | 1 Replies | 859 Views | Created by Rammohan Ammiti - Tuesday, June 23, 2015 10:38 AM | Last reply by Abhishek73 - Wednesday, June 24, 2015 8:39 AM -
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Unified service desk- CRM 2013
Follow this blog to create session and let me know if you ahve any questions.Unanswered | 2 Replies | 1321 Views | Created by Rammohan Ammiti - Monday, March 30, 2015 5:04 PM | Last reply by Rammohan Ammiti - Tuesday, March 31, 2015 8:04 AM -
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Unified Service Desk Form Entity
Does anybody have any idea about the "Form" entity which comes with Unified Service Desk solution? -
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CRM 2013 Unified Service Desk Single Sign On
The example is written for the CCA examples, In USD the file is called UnifiedServiceDesk.exe.config.Unanswered | 3 Replies | 3841 Views | Created by Gugan A - Monday, January 12, 2015 9:53 AM | Last reply by MattB-MSFT - Friday, February 13, 2015 5:12 AM -
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Unified Service Desk deployment with CRM Online 14
Are you able to deploy Unified Service Desk packages, and then not able to connect to the CRM instance using the Unified Service Desk client?Proposed | 9 Replies | 4283 Views | Created by rash14 - Tuesday, June 10, 2014 9:29 AM | Last reply by Javed Shaikh1 - Sunday, November 30, 2014 9:40 AM -
1 Votes
Integration of CTI with Unified service Desk
We have a requirement that Integration of Computer telephony interface with Unified service desk. can anyone tell me how to integrate and what are all ...Unanswered | 1 Replies | 963 Views | Created by Chitharanjan Bhooreddy - Monday, June 8, 2015 6:47 AM | Last reply by ANSrikanth - Thursday, July 2, 2015 8:58 PM -
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Translating vc# to vc++
Hello Everyone, I am trying to translate code from vc# to vc++.Answered | 1 Replies | 8548 Views | Created by BitSurfer - Sunday, July 19, 2009 3:41 AM | Last reply by swapnilp - Thursday, August 6, 2009 6:43 PM -
1 Votes
Build an IT help desk with MS CRM 4.0
Go to Service section as that will give you lots of information about Case and Case related Activity.Answered | 12 Replies | 18578 Views | Created by HanoiABC - Wednesday, November 4, 2009 7:21 PM | Last reply by Cody_9122 - Wednesday, December 23, 2009 10:03 AM -
1 Votes
Unified Service Desk questions
By scripttext I mean the text that the customer service agent reads to the customer.Proposed | 2 Replies | 3293 Views | Created by Rsthlm - Wednesday, June 24, 2015 11:03 AM | Last reply by Rsthlm - Friday, June 26, 2015 9:43 AM -
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MICROSOFT HELP DESK
You can contact store help desk via these options.Answered | 1 Replies | 2143 Views | Created by RICHARD FREESE - Friday, September 1, 2017 3:02 PM | Last reply by Dave Patrick - Saturday, September 2, 2017 2:53 PM - Items 1 to 20 of 77154 Next ›
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