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Found 220799 threads
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1 VotesUnified Service Desk vc CCA
Unified Service Desk (USD) is a full supported Agent Desktop built on UII.Answered | 1 Replies | 1862 Views | Created by Sreenivasulu Pavalla CRM - Wednesday, December 10, 2014 11:00 AM | Last reply by MattB-MSFT - Monday, December 15, 2014 8:03 PM
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0 Votes
Unified Service Desk does not obey global font size rules
In short, the solution in this thread, did not work, and USD only threw errors and blank screens at me when I tried to implement it.Answered | 4 Replies | 2350 Views | Created by Wayne Walton - Wednesday, September 3, 2014 5:04 PM | Last reply by Wayne Walton - Monday, March 30, 2015 3:20 PM -
0 Votes
Service desk
Sorry but no idea really on service desk setup.Answered | 5 Replies | 1324 Views | Created by schvuu - Friday, November 7, 2014 12:48 PM | Last reply by Dave Patrick - Saturday, November 8, 2014 2:25 PM -
0 Votes
Unified service desk configuration links not working
Hi Hi srikanth thanks for respond ya i have added trusted zones but it was not worked the real thing was its need to set off the "IE Enhanced ...Unanswered | 2 Replies | 744 Views | Created by Radika - Friday, September 30, 2016 9:55 AM | Last reply by Radika - Monday, October 10, 2016 4:05 AM -
0 Votes
unified service desk custom hosted control issue
i have gone through the below link to develop custom hosted control for IE browser in in usd .But iam unable to achieve.Answered | 4 Replies | 1566 Views | Created by sairam grandhi - Wednesday, December 13, 2017 7:42 AM | Last reply by Richard Mueller - Friday, December 15, 2017 12:13 PM -
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Issue with Microsoft Unified Messaging Service
HI I am unable to start the Unified messaging service but voice mail is working fine. we have assiged the certificate as well but still the same ...Answered | 2 Replies | 1060 Views | Created by Ashish Chitra - Friday, April 8, 2016 9:10 AM | Last reply by Just Karl - Friday, April 8, 2016 7:17 PM -
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CRM 2013 with Unified service desk
Please refer the following ...Unanswered | 1 Replies | 858 Views | Created by Rammohan Ammiti - Tuesday, June 23, 2015 10:38 AM | Last reply by Abhishek73 - Wednesday, June 24, 2015 8:39 AM -
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Unified service desk- CRM 2013
In Incident entity am having one hyper link attribute( http://www.customersurvey.html) while clickign the URL it's opening within incident entity insed of ...Unanswered | 2 Replies | 1320 Views | Created by Rammohan Ammiti - Monday, March 30, 2015 5:04 PM | Last reply by Rammohan Ammiti - Tuesday, March 31, 2015 8:04 AM -
1 Votes
Build an IT help desk with MS CRM 4.0
There are lots of web sites that show how to generate scripts, links, etc.Answered | 12 Replies | 18576 Views | Created by HanoiABC - Wednesday, November 4, 2009 7:21 PM | Last reply by Cody_9122 - Wednesday, December 23, 2009 10:03 AM -
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Unified Service Desk Form Entity
Does anybody have any idea about the "Form" entity which comes with Unified Service Desk solution? -
1 Votes
Unified Service Desk questions
By scripttext I mean the text that the customer service agent reads to the customer.Proposed | 2 Replies | 3292 Views | Created by Rsthlm - Wednesday, June 24, 2015 11:03 AM | Last reply by Rsthlm - Friday, June 26, 2015 9:43 AM -
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Unified Service Desk deployment with CRM Online 14
Are you able to deploy Unified Service Desk packages, and then not able to connect to the CRM instance using the Unified Service Desk client?Proposed | 9 Replies | 4281 Views | Created by rash14 - Tuesday, June 10, 2014 9:29 AM | Last reply by Javed Shaikh1 - Sunday, November 30, 2014 9:40 AM -
1 Votes
Integration of CTI with Unified service Desk
We have a requirement that Integration of Computer telephony interface with Unified service desk. can anyone tell me how to integrate and what are all ...Unanswered | 1 Replies | 963 Views | Created by Chitharanjan Bhooreddy - Monday, June 8, 2015 6:47 AM | Last reply by ANSrikanth - Thursday, July 2, 2015 8:58 PM -
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Migrate users to unified messaging only -- not OCS
I also needed to configure that number on the Manipulation Table for Tel to Ip Calls as well.Answered | 9 Replies | 7000 Views | Created by twscrb - Thursday, September 17, 2009 6:19 PM | Last reply by twscrb - Thursday, October 15, 2009 2:13 PM -
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Unified Service Desk Log generation issue
Again I followed the same instructions mentioned in above link.Answered | 2 Replies | 1475 Views | Created by Naveen kumar J - Thursday, September 18, 2014 6:20 AM | Last reply by MattB-MSFT - Tuesday, December 16, 2014 6:36 PM -
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Unified service desk crm 2013
Hi All, I have installed the Unified Service desk in crm 2013 service pack 1 on premiss.. -
0 Votes
MICROSOFT HELP DESK
You can contact store help desk via these options.Answered | 1 Replies | 2143 Views | Created by RICHARD FREESE - Friday, September 1, 2017 3:02 PM | Last reply by Dave Patrick - Saturday, September 2, 2017 2:53 PM -
0 Votes
CRM 2013 Unified Service Desk Single Sign On
Add the System.ServiceModel section in Agent Desktop config for the AgentCredential WCF service.Unanswered | 3 Replies | 3841 Views | Created by Gugan A - Monday, January 12, 2015 9:53 AM | Last reply by MattB-MSFT - Friday, February 13, 2015 5:12 AM -
0 Votes
Closing Event on Unified Service Desk
Hi all Is there any possibility to handle the "Closing" event of Mainwindow in Unified Service desk.Unanswered | 4 Replies | 3163 Views | Created by ANSrikanth - Thursday, December 4, 2014 8:00 PM | Last reply by Hicham Wahbi - Thursday, September 21, 2017 4:01 PM -
9 Votes
Help desk resources
Now we have something to work with.Answered | 11 Replies | 8502 Views | Created by John Basedow - Friday, September 14, 2012 2:41 PM | Last reply by James JT Taylor - Monday, September 24, 2012 2:10 PM - Items 1 to 20 of 220799 Next ›
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