No announcements
Found 148899 threads
-
1 VotesUnified Service Desk vc CCA
Customer Care Accelerator (CCA) (which is where the CCA name comes from) is the Sample code / agent desktop we provides that shows a technical implementation of UII.Answered | 1 Replies | 1863 Views | Created by Sreenivasulu Pavalla CRM - Wednesday, December 10, 2014 11:00 AM | Last reply by MattB-MSFT - Monday, December 15, 2014 8:03 PM
-
0 Votes
Unified Service Desk does not obey global font size rules
New thread here: ...Answered | 4 Replies | 2351 Views | Created by Wayne Walton - Wednesday, September 3, 2014 5:04 PM | Last reply by Wayne Walton - Monday, March 30, 2015 3:20 PM -
0 Votes
Unified Service Desk - Wpf Customer Search Control
Crate a Hosted control with a simple button (SEARCH), Use simple WPF window with the required Search UI, After ...Unanswered | 1 Replies | 1516 Views | Created by Sreenivasulu Pavalla CRM - Thursday, December 18, 2014 5:46 AM | Last reply by ANSrikanth - Monday, December 22, 2014 9:15 PM -
0 Votes
unified service desk custom hosted control issue
i have gone through the below link to develop custom hosted control for IE browser in in usd .But iam unable to achieve.Answered | 4 Replies | 1567 Views | Created by sairam grandhi - Wednesday, December 13, 2017 7:42 AM | Last reply by Richard Mueller - Friday, December 15, 2017 12:13 PM -
0 Votes
Service desk
Sorry but no idea really on service desk setup.Answered | 5 Replies | 1325 Views | Created by schvuu - Friday, November 7, 2014 12:48 PM | Last reply by Dave Patrick - Saturday, November 8, 2014 2:25 PM -
0 Votes
Unified service desk with WPF Custom search
Hi All, WPF Custom search in USD give any sample example RammohanUnanswered | 1 Replies | 1113 Views | Created by Rammohan Ammiti - Friday, February 13, 2015 9:36 AM | Last reply by Andrii Butenko - Friday, February 13, 2015 10:41 AM -
2 Votes
Replace search with custom search in Unified Service desk CRM 2013
If you have to search for Code behind, You can use the same ASP.NET technique of debugging web pages.Unanswered | 2 Replies | 957 Views | Created by Sreenivasulu Pavalla CRM - Tuesday, December 9, 2014 7:35 AM | Last reply by dilip_vader - Wednesday, December 24, 2014 12:31 PM -
0 Votes
Issue with Microsoft Unified Messaging Service
HI I am unable to start the Unified messaging service but voice mail is working fine. we have assiged the certificate as well but still the same ...Answered | 2 Replies | 1060 Views | Created by Ashish Chitra - Friday, April 8, 2016 9:10 AM | Last reply by Just Karl - Friday, April 8, 2016 7:17 PM -
0 Votes
Unified service desk- CRM 2013
For example: Customer is one session under that we can open the Different Tabs.Unanswered | 2 Replies | 1321 Views | Created by Rammohan Ammiti - Monday, March 30, 2015 5:04 PM | Last reply by Rammohan Ammiti - Tuesday, March 31, 2015 8:04 AM -
0 Votes
CRM 2013 with Unified service desk
Please refer the following ...Unanswered | 1 Replies | 859 Views | Created by Rammohan Ammiti - Tuesday, June 23, 2015 10:38 AM | Last reply by Abhishek73 - Wednesday, June 24, 2015 8:39 AM -
1 Votes
Build an IT help desk with MS CRM 4.0
Should we want to use the CRM for IT help desk, all corporate users will have to be added to the db as contacts. ie customers of IT dept.Answered | 12 Replies | 18577 Views | Created by HanoiABC - Wednesday, November 4, 2009 7:21 PM | Last reply by Cody_9122 - Wednesday, December 23, 2009 10:03 AM -
1 Votes
Search On Customer Using The New Service Activity.
From memory, for version 4, if you go to System-Settings-Customization-Customize Entities-Contact-Forms and Views you can pull up the Look up view.Answered | 4 Replies | 5256 Views | Created by jj1973 - Wednesday, January 5, 2011 3:58 PM | Last reply by Leon Tribe - Saturday, January 15, 2011 12:25 PM -
1 Votes
Unified Service Desk questions
By scripttext I mean the text that the customer service agent reads to the customer.Proposed | 2 Replies | 3293 Views | Created by Rsthlm - Wednesday, June 24, 2015 11:03 AM | Last reply by Rsthlm - Friday, June 26, 2015 9:43 AM -
0 Votes
Unified Service Desk Form Entity
Does anybody have any idea about the "Form" entity which comes with Unified Service Desk solution? -
0 Votes
Customer Search in Unified Service Desk using Custom Hosted Control
Hi All, I have a requirement in which I need to create a Custom Hosted control (WPF or USD) to 'Search Customer' from CRM and create a ... -
1 Votes
Integration of CTI with Unified service Desk
We have a requirement that Integration of Computer telephony interface with Unified service desk. can anyone tell me how to integrate and what are all ...Unanswered | 1 Replies | 963 Views | Created by Chitharanjan Bhooreddy - Monday, June 8, 2015 6:47 AM | Last reply by ANSrikanth - Thursday, July 2, 2015 8:58 PM -
0 Votes
Unified Service Desk deployment with CRM Online 14
Are you able to deploy Unified Service Desk packages, and then not able to connect to the CRM instance using the Unified Service Desk client?Proposed | 9 Replies | 4282 Views | Created by rash14 - Tuesday, June 10, 2014 9:29 AM | Last reply by Javed Shaikh1 - Sunday, November 30, 2014 9:40 AM -
0 Votes
Closing Event on Unified Service Desk
i guess the solution would be to hide the close button and provide a custom Exit action from the menuUnanswered | 4 Replies | 3172 Views | Created by ANSrikanth - Thursday, December 4, 2014 8:00 PM | Last reply by Hicham Wahbi - Thursday, September 21, 2017 4:01 PM -
0 Votes
CRM 2011 CCA and CRM 2013 Unified Service Desk
Hi All, In CRM 2011 we use to use Custome care accelator CCA. -
0 Votes
Unified service desk crm 2013
Hi All, I have installed the Unified Service desk in crm 2013 service pack 1 on premiss.. - Items 1 to 20 of 148899 Next ›
No announcements
