Some how i got locked out of my windows live account. When ever i try to sign in to windows live messenger, hotmail, passport.net, account.live.com i cant. It tells me my email/password is incorrect. I go through the steps of resetting my password. It tells me my password has been reset, i wait 10 min like the online support says to.. try to sign and it tells me i have entered my password/email incorrectly too many times... if i do ' sign in again' it asks me to match the random 6 characters and my password. When i do that it just reloads that same page and tells me my email/password is incorrectly.. i have reset, matched characters for 3 days now and have gotten no where. I can not email support, when i try i get an error telling me that the ticket system in unavailable try again.. deleted all my cookies. even went as far as reformatting my hard drive and starting over.
Moved byMattB-MSFTSaturday, July 25, 2009 10:17 PMOff topic for CCF (From:Customer Care Framework)