Principales respuestas
Error al configurar la organizacion en cliente Dynamics CRM 2011 Outlook

Pregunta
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Buenas,
He instalado el cliente de Dynamics CRM 2011 para Outlook en 5 máquinas (en 4 funciona todo correctamente) y en una de ellas da un error al configurar la organización. No tiene nada particular, es un Windows 8 Pro con Office 2010. Por mas que miro no doy con el problema.
Agradezco cualquier pista o ayuda para solucionar el problema.
Tengo el log de registro que deja el proceso:
12:30:09| Info| === Se inició el registro del asistente para configuración de Microsoft Dynamics CRM para Outlook: 09/12/2014 12:30:09 ===
12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
12:30:09| Info| Client Configuration Wizard Version : 5.0.9690.4376
12:30:09| Info| Client Configuration Wizard LanguageID : 3082
12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
12:30:09| Info| Query all rows in profile table
12:30:09| Info| Outlook is initialized
12:30:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
12:30:09| Info| Client Configuration Wizard Running Mode : Normal
12:30:09| Info| Configuration file Type : OnPremise.
12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
12:30:09| Info| Logon mapi store
12:30:09| Info| Logon admin service
12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
12:30:09| Info| Query all rows in msg service table
12:30:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
12:30:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
12:30:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
12:30:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
12:30:10|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown
12:30:10|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer
12:30:10|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
12:30:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
12:30:10|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
12:30:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
12:30:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
12:30:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
12:30:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
12:30:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
12:30:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
12:30:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
12:30:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
12:30:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
12:30:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
12:30:19| Info| Current UTC date/time from server.LOCAL: 12/09/2014 11:30:19
12:30:19| Info| NetApiStatus for NetApiBufferFree: 0
12:30:19| Info| Client UTC Date/Time: 12/09/2014 11:30:19
12:30:19| Info| Difference (in minutes) between client time and actual time: 0.000132475
12:30:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
12:30:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
12:30:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
12:30:20| Error| Error connecting to URL: server.server.com:444/XRMServices/2011/Discovery.svc Exception: Microsoft.Crm.CrmException: Credentials required
en Microsoft.Crm.Outlook.ClientAuth.ClaimsBasedAuthProvider`1.AuthenticateClaims()
en Microsoft.Crm.Outlook.ClientAuth.ClaimsBasedAuthProvider`1.SignIn()
en Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
en Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
en Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
12:30:32| Info| Fill organization comboBox with server information.
12:30:33|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
12:30:33|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute
12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
12:30:34| Info| Action type : Add.
12:30:34| Info| Add GlobalRepositoryConfigurator.
12:30:34| Info| Add AddinConfigurator.
12:30:34| Info| Add OrganizationRepositoryConfigurator.
12:30:34| Info| Add PrimaryConfigurator.
12:30:34| Info| Add OutlookConfigurator.
12:30:34| Info| Add FinalConfiguratorConfigurator.
12:30:34|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
12:30:34| Info| Get action list.
12:30:34| Info| Get action total progress : 55.
12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry
12:30:34| Info| Action command type : Add.
12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.RunServerDiagnotics
12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(CrmServer)
12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.UserLicenseDiagnostic.ExecuteInternal
12:30:34|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.UserLicenseDiagnostic.ExecuteInternal
12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.ClientCompatibilityDiagnostic.ExecuteInternal
12:30:35| Info| Client Compatibility result: 0
12:30:35| Info| Client is compatible with the server
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.ClientCompatibilityDiagnostic.ExecuteInternal
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(CrmServer)
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.RunServerDiagnotics
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
12:30:35|Warning| deleting folder C:\Users\JBLANCO\AppData\Local\Microsoft\MSCRM\Traces: El proceso no puede obtener acceso al archivo 'JAVIERBLANCO-Microsoft.Crm.Application.Outlook.ConfigWizard-Client-20141209-1.log' porque está siendo utilizado en otro proceso.. Marking it for the deletion upon the reboot.
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
12:30:35| Info| Deleted user application files.
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
12:30:35| Info| Copied registry values created by setup in HKLM to HKCU on configuration
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
12:30:35| Info| Set default settings to client configuration.
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
12:30:35| Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.0.30319.0
12:30:35| Info| ASP Net install path : C:\Windows\Microsoft.NET\Framework\v4.0.30319
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
12:30:35| Info| Created Crm allow list key.
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
12:30:35| Info| Set laptop client registry key values.
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
12:30:35| Info| No extended chars in //server.server.com:444/XRMServices/2011/Organization.svc were found. No need for short naming.
12:30:35| Info| Set platform root registry keys.
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
12:30:35| Info| Set platform root key value.
12:30:35| Info| Set user id registry key.
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
12:30:35| Info| Set configuration registry key values.
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
12:30:35| Info| Added SQM registry keys.
12:30:35| Info| Added SQM queue directory.
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
12:30:35| Info| Added SQM registry key values and directory.
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
12:30:35| Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
12:30:35| Info| Deleted the resiliency keys under Software\Microsoft\Office
12:30:35| Info| Deleted the resiliency keys under Software\Microsoft\Office
12:30:35| Info| Deleted the resiliency keys under Software\Microsoft\Office
12:30:35| Info| Deleted the resiliency keys under Software\Microsoft\Office
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
12:30:35| Info| Registered the form region for IPM.Note in Office registry hive.
12:30:35| Info| Registered the form region for IPM.Appointment in Office registry hive.
12:30:35| Info| Registered the form region for CRM.Task in Office registry hive.
12:30:35| Info| Registered the form region for CRM.Contact in Office registry hive.
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
12:30:35| Info| Created Crm integrate key.
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
12:30:35| Info| Set org-based registry values.
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
12:30:35| Info| Set Primary Org values.
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
12:30:35| Info| Logon mapi store
12:30:35| Info| Logon admin service
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
12:30:35| Info| Query all rows in msg service table
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime
12:31:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.InstallCrmDatastore
12:31:15| Info| Logon mapi store
12:31:15| Info| Logon admin service
12:31:15| Error| Exception : en Microsoft.Interop.Mapi.CRcwMsgServiceAdmin.CreateMsgServiceEx(String ServiceName, String DisplayName, IntPtr UIParam, IMsgServiceAdmin_CreateMsgService_Flags Flags)
en Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.InstallCrmDatastore(Guid organizationId, Guid userId, String serverUrl, String organizationName, String displayName)
en Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)
en Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)
Respuestas
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Muchas gracias por tu respuesta.
Cuando accedía desde internet explorer no me daba ningún tipo de problema. Finalmente se ha solucionado instalando Office 2013.
Saludos
- Marcado como respuesta Demian Adolfo RaschkovanMVP, Moderator martes, 17 de marzo de 2015 0:01
Todas las respuestas
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Hola Betoox, parece ser un error de credenciales (seguridad) por lo que dice: Error connecting to URL: server.server.com:444/XRMServices/2011/Discovery.svc Exception: Microsoft.Crm.CrmException: Credentials required
Intenta desde el equipo donde falla, acceder a esa URL, entiendo que es un CRM Onpremise, así que comprueba que esa dirección esta dentro de la intranet local, y accede guardando las credenciales de "JAVIERBLANCO".
Así debería funcionar.
un saludo
Demian Adolfo Raschkovan Blog: http://crmtoall.blogspot.com If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"
- Propuesto como respuesta Demian Adolfo RaschkovanMVP, Moderator sábado, 17 de enero de 2015 9:01
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Muchas gracias por tu respuesta.
Cuando accedía desde internet explorer no me daba ningún tipo de problema. Finalmente se ha solucionado instalando Office 2013.
Saludos
- Marcado como respuesta Demian Adolfo RaschkovanMVP, Moderator martes, 17 de marzo de 2015 0:01