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Error al configurar la organizacion en cliente Dynamics CRM 2011 Outlook RRS feed

  • Pregunta

  • Buenas,

    He instalado el cliente de Dynamics CRM 2011 para Outlook en 5 máquinas (en 4 funciona todo correctamente) y en una de ellas da un error al configurar la organización. No tiene nada particular, es un Windows 8 Pro con Office 2010. Por mas que miro no doy con el problema.

    Agradezco cualquier pista o ayuda para solucionar el problema.

    Tengo el log de registro que deja el proceso:

    12:30:09|   Info| === Se inició el registro del asistente para configuración de Microsoft Dynamics CRM para Outlook: 09/12/2014 12:30:09 ===
    12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
    12:30:09|   Info| Client Configuration Wizard Version      : 5.0.9690.4376
    12:30:09|   Info| Client Configuration Wizard LanguageID   : 3082
    12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
    12:30:09|   Info| Query all rows in profile table
    12:30:09|   Info| Outlook is  initialized
    12:30:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
    12:30:09|   Info| Client Configuration Wizard Running Mode : Normal
    12:30:09|   Info| Configuration file Type : OnPremise.
    12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
    12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
    12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
    12:30:09|   Info| Logon mapi store
    12:30:09|   Info| Logon admin service
    12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
    12:30:09|   Info| Query all rows in msg service table
    12:30:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
    12:30:09|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
    12:30:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
    12:30:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
    12:30:09|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
    12:30:10|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown
    12:30:10|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer
    12:30:10|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
    12:30:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
    12:30:10|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
    12:30:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
    12:30:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
    12:30:10|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
    12:30:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
    12:30:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
    12:30:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
    12:30:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._testConnectionButton_Click
    12:30:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
    12:30:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
    12:30:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
    12:30:19|   Info| Current UTC date/time from server.LOCAL: 12/09/2014 11:30:19
    12:30:19|   Info| NetApiStatus for NetApiBufferFree: 0
    12:30:19|   Info| Client UTC Date/Time: 12/09/2014 11:30:19
    12:30:19|   Info| Difference (in minutes) between client time and actual time: 0.000132475
    12:30:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
    12:30:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
    12:30:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
    12:30:20|  Error| Error connecting to URL: server.server.com:444/XRMServices/2011/Discovery.svc Exception: Microsoft.Crm.CrmException: Credentials required
       en Microsoft.Crm.Outlook.ClientAuth.ClaimsBasedAuthProvider`1.AuthenticateClaims()
       en Microsoft.Crm.Outlook.ClientAuth.ClaimsBasedAuthProvider`1.SignIn()
       en Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
       en Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
       en Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
    12:30:32|   Info| Fill organization comboBox with server information.
    12:30:33|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
    12:30:33|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
    12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute
    12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
    12:30:34|   Info| Action type : Add.
    12:30:34|   Info| Add GlobalRepositoryConfigurator.
    12:30:34|   Info| Add AddinConfigurator.
    12:30:34|   Info| Add OrganizationRepositoryConfigurator.
    12:30:34|   Info| Add PrimaryConfigurator.
    12:30:34|   Info| Add OutlookConfigurator.
    12:30:34|   Info| Add FinalConfiguratorConfigurator.
    12:30:34|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
    12:30:34|   Info| Get action list.
    12:30:34|   Info| Get action total progress : 55.
    12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry
    12:30:34|   Info| Action command type : Add.
    12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
    12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.RunServerDiagnotics
    12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(CrmServer)
    12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.UserLicenseDiagnostic.ExecuteInternal
    12:30:34|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.UserLicenseDiagnostic.ExecuteInternal
    12:30:34|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.ClientCompatibilityDiagnostic.ExecuteInternal
    12:30:35|   Info| Client Compatibility result: 0
    12:30:35|   Info| Client is compatible with the server
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.ClientCompatibilityDiagnostic.ExecuteInternal
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(CrmServer)
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.RunServerDiagnotics
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
    12:30:35|Warning|  deleting folder C:\Users\JBLANCO\AppData\Local\Microsoft\MSCRM\Traces: El proceso no puede obtener acceso al archivo 'JAVIERBLANCO-Microsoft.Crm.Application.Outlook.ConfigWizard-Client-20141209-1.log' porque está siendo utilizado en otro proceso.. Marking it for the deletion upon the reboot.
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
    12:30:35|   Info| Deleted user application files.
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
    12:30:35|   Info| Copied registry values created by setup in HKLM to HKCU on configuration
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
    12:30:35|   Info| Set default settings to client configuration.
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
    12:30:35|   Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.0.30319.0
    12:30:35|   Info| ASP Net install path : C:\Windows\Microsoft.NET\Framework\v4.0.30319
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
    12:30:35|   Info| Created Crm allow list key.
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
    12:30:35|   Info| Set laptop client registry key values.
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
    12:30:35|   Info| No extended chars in //server.server.com:444/XRMServices/2011/Organization.svc were found. No need for short naming.
    12:30:35|   Info| Set platform root registry keys.
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
    12:30:35|   Info| Set platform root key value.
    12:30:35|   Info| Set user id registry key.
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
    12:30:35|   Info| Set configuration registry key values.
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
    12:30:35|   Info| Added SQM registry keys.
    12:30:35|   Info| Added SQM queue directory.
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
    12:30:35|   Info| Added SQM registry key values and directory.
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
    12:30:35|   Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
    12:30:35|   Info| Deleted the resiliency keys under Software\Microsoft\Office
    12:30:35|   Info| Deleted the resiliency keys under Software\Microsoft\Office
    12:30:35|   Info| Deleted the resiliency keys under Software\Microsoft\Office
    12:30:35|   Info| Deleted the resiliency keys under Software\Microsoft\Office
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
    12:30:35|   Info| Registered the form region for IPM.Note in Office registry hive.
    12:30:35|   Info| Registered the form region for IPM.Appointment in Office registry hive.
    12:30:35|   Info| Registered the form region for CRM.Task in Office registry hive.
    12:30:35|   Info| Registered the form region for CRM.Contact in Office registry hive.
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
    12:30:35|   Info| Created Crm integrate key.
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
    12:30:35|   Info| Set org-based registry values.
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
    12:30:35|   Info| Set Primary Org values.
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
    12:30:35|   Info| Logon mapi store
    12:30:35|   Info| Logon admin service
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
    12:30:35|   Info| Query all rows in msg service table
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
    12:30:35|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
    12:30:35|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime
    12:31:15|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.InstallCrmDatastore
    12:31:15|   Info| Logon mapi store
    12:31:15|   Info| Logon admin service
    12:31:15|  Error| Exception :     en Microsoft.Interop.Mapi.CRcwMsgServiceAdmin.CreateMsgServiceEx(String ServiceName, String DisplayName, IntPtr UIParam, IMsgServiceAdmin_CreateMsgService_Flags Flags)
       en Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.InstallCrmDatastore(Guid organizationId, Guid userId, String serverUrl, String organizationName, String displayName)
       en Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)
       en Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)

    jueves, 18 de diciembre de 2014 18:14

Respuestas

Todas las respuestas

  • Hola Betoox, parece ser un error de credenciales (seguridad) por lo que dice: Error connecting to URL: server.server.com:444/XRMServices/2011/Discovery.svc Exception: Microsoft.Crm.CrmException: Credentials required

    Intenta desde el equipo donde falla, acceder a esa URL, entiendo que es un CRM Onpremise, así que comprueba que esa dirección esta dentro de la intranet local, y accede guardando las credenciales de "JAVIERBLANCO".

    Así debería funcionar.

    un saludo


    Demian Adolfo Raschkovan Blog: http://crmtoall.blogspot.com If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    sábado, 17 de enero de 2015 9:01
    Moderador
  • Muchas gracias por tu respuesta.

    Cuando accedía desde internet explorer no me daba ningún tipo de problema. Finalmente se ha solucionado instalando Office 2013.

    Saludos

    domingo, 15 de febrero de 2015 18:46