Buenas tardes Monikae
Una consulta, han alterado la bbdd del crm? algún SP, Tabla.. algo?
Que UR han tratado de instalar ?
Vrifica que tener lo sigueine en tu BBDD
The user installing Microsoft Dynamics CRM must be granted the following privileges at a minimum:
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Ability to create objects within the Active Directory organizational unit that is the target parent organizational unit for installing Microsoft CRM.
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SQL Administrator privilege.
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IIS Server local administrator privilege.
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Local Administrator on the computer where Microsoft Dynamics CRM Server is to be installed.
Salu2 Atilin | http://www.dexrm.com