I ran the full onecare scan and it found 4 trojan files, but can't remove them:
TrojanDownloader:Java/Agent.G points to file named myf/y/dznegdf.class
TrojanDownloader:Java/Agent.G.ldr points to a file named myf/y/loaserx.class and myf/y/appletx.class
I scanned a full scan with McAfee and it didn't find anything. Can anyone please advise what to do next?
For help with malware One Care detects but cannot remove you can contact support. How to reach support -
If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See
http://www.microsoft.com/protect/support/default.mspx for details.
For international information, see your
local subsidiary Support site.