none
My MS account doesn't work

    Pertanyaan

  • Since May 2018 I cannot login to my MS account, cannot use it to login Windows 10 on my laptop, cannot use in Skype, OneNote, MS Office Outlook, OneDrive.. simply nowhere. Trying to login to outlook.com I receive the error:

    Outlook.com: https://outlook.live.com/owa/
    Outlook w sieci Web: https://outlook.office365.com/owa/
    MSSPError=-805313372.
    X-ClientId: 7465C3E1F6F14F19A34D5E8C81FABE3F
    request-id 603901cf-662f-4507-9091-f2d5c4ab538c
    X-Auth-Error Microsoft.Exchange.Clients.Security.MSSPErrorException
    X-OWA-Version 15.20.1143.15
    X-FEServer HE1PR09CA0079
    X-BEServer HE1PR09MB0059
    Date:22.09.2018 19:31:23
    Please help me to find a solution, tried to report the issue to MS support but no solution till now.

    It is pending 7 months already.

    Thanks for help.

    ar2r

    Sabtu, 22 September 2018 19.44

Jawaban

  • Hi Steve,

    thanks for your reply. But it is not only related to outlook.com. This is for all MS services assigned to my MS account. I have opened new thread regarding this.

    https://social.technet.microsoft.com/Forums/en-US/0618b2a9-2e6b-4f30-8209-8fe9881e8881/my-ms-account-doesnt-work-for-almosrt-a-year-please-help-?forum=tnwiki

    Just looking for help, as Customer Support and outlook.com support cannot fix that for so long. I have proper tickets opened for this and noone can help me.

    Regards,

    Artur


    • Diedit oleh Ar2rP Rabu, 14 November 2018 21.28
    • Ditandai sebagai Jawaban oleh Ar2rP Rabu, 14 November 2018 21.32
    Rabu, 14 November 2018 21.27

Semua Balasan

  • Hi,

    It looks the problem is with the Outlook.com account, since this forum is for questions and feedback related to Outlook desktop applications, I'd recommend you post a new question to the dedicated Outlook.com account to get further assistance:

    https://answers.microsoft.com/en-us/outlook_com/forum

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

    Regards,
    Steve Fan


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Senin, 24 September 2018 02.45
  • Hi Steve,

    thanks for your reply. But it is not only related to outlook.com. This is for all MS services assigned to my MS account. I have opened new thread regarding this.

    https://social.technet.microsoft.com/Forums/en-US/0618b2a9-2e6b-4f30-8209-8fe9881e8881/my-ms-account-doesnt-work-for-almosrt-a-year-please-help-?forum=tnwiki

    Just looking for help, as Customer Support and outlook.com support cannot fix that for so long. I have proper tickets opened for this and noone can help me.

    Regards,

    Artur


    • Diedit oleh Ar2rP Rabu, 14 November 2018 21.28
    • Ditandai sebagai Jawaban oleh Ar2rP Rabu, 14 November 2018 21.32
    Rabu, 14 November 2018 21.27
  • There is no forum for Microsoft account issues but you can chat or email them here using the links at page bottom.

    https://support.microsoft.com/en-us/help/12429

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Rabu, 14 November 2018 21.33
    Moderator