Hitting ESC during the Windows Vista start up

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  My Mom is running Windows Vista on a HP touch screen desktop computer. She mistakenly hit ESC during the Windows Start Up process and now the computer will not start the correctly. She gets either a blue or black screen asking her to boot from another location. She has tried to turn off the computer, leave it alone for a bit, and then restarted, but it still returns to this same screen choices. From what she describes to me, she is not in a DOS prompt screen, but she cannot select the C; partition to start up from. Any help or advice is appreciated.

  • 유형 변경됨 JimR1Moderator 2011년 4월 19일 화요일 오후 4:10 Off topic.
  • 이동됨 JimR1Moderator 2011년 4월 19일 화요일 오후 4:11 (From:Windows Live OneCare Backup and Restore)

  2011년 4월 18일 월요일 오후 8:31