WMI Error RRS feed

  • Question

  • Hello All,

    When i try to upgrade from Sql Server 2008 R2 SP2 to 2012 SP2 Everything installs fine except for the Reporting Services - Native. During the installation I get an error stating "An Unknown error has occurred in the WMI Provider. Error Code 800B0101."

    At the end it reports Complete with Failure and the only Failed feature is Reporting Services - Native. Any ideas or help with this???

    Friday, November 7, 2014 10:20 PM


All replies

  • Check the install log / event viewer for related messages.

    Do you upgrade as administrator?

    Did it pass on pre-check?   Everything the latest service pack?

    Kalman Toth Database & OLAP Architect SQL Server 2014 Database Design
    New Book / Kindle: Beginner Database Design & SQL Programming Using Microsoft SQL Server 2014

    Friday, November 7, 2014 10:53 PM
  • Yes, upgraded as admin, it pass all the pre-checks and it is the latest service pack.

    This is the message i keep getting:

    Feature:                       Reporting Services - Native
      Status:                        Failed: see logs for details
      Reason for failure:            An error occurred during the setup process of the feature.
      Next Step:                     The upgrade process for SQL Server failed. Use the following information to resolve the error, and then repair your installation by using this command line: setup /action=repair /instancename=MSSQLSERVER
      Component name:                SQL Server Reporting Services
      Component error code:          0x80131500
      Error description:             An unknown error has occurred in the WMI Provider. Error Code 800B0101
      Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.5058.0&EvtType=0x589E8944%400x4457A92F&EvtType=0x589E8944%400x4457A92F

    • Edited by mkl69 Tuesday, November 11, 2014 5:30 PM
    Tuesday, November 11, 2014 5:29 PM
  • Hello,

    You need to remove invalid SSL certificates prior to upgrade Reporting Services. For more information, please see the following link:


    For more information, please read the following Connect item, including the Workaround section (tab):


    Hope this helps.


    Alberto Morillo

    • Edited by Alberto MorilloMVP Tuesday, November 11, 2014 6:35 PM
    • Marked as answer by mkl69 Wednesday, November 12, 2014 4:25 PM
    Tuesday, November 11, 2014 6:35 PM
  • Hi Alberto,

    My error doesn't state ssl like the ones you pointed me to. How is this an ssl error? Can you explain?


    Tuesday, November 11, 2014 7:01 PM
  • Hello,

    I have seen 0x80131500 error only when upgrading SSRS with invalid certificates. As you can read on the thread I posted, I was involved on that experience, so I am speaking based on my experience only. If you are not using SSRS with SSL certificates, just discard my suggestions.


    Alberto Morillo

    Tuesday, November 11, 2014 7:42 PM
  • Thanks ALberto. I appreciate your assistance. I will look into that.
    Tuesday, November 11, 2014 7:54 PM
  • I got this error and it was because of disk full issue.

    Old thread but might help some one.

    Wednesday, June 17, 2020 10:45 AM