You're off topic for this forum, which is dedicated to
Windows Live OneCare.
You can start here:
https://consumersecuritysupport.microsoft.com/ or here:
for help and support for malware infections.
If you are in North America, you can call 866-727-2338 for free help
from Microsoft for virus and spyware infections.
In other regions not served by the link above, go here:
and go to the “assisted support” or contact us menu.