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Another Windows 7 Genuine problem with official OEM licence RRS feed

  • Pytanie

  • As I build my own PCs, I purchased an official OEM System Builder pack at an official Microsoft reseller in Belgium. With other words I have serial nbr, COA barcodes ans so one.

    Since a few weeks I got those annoying genuine messages with 0x8004fe22 code.
    Although I filled in the questionnaire of Microsoft with codes and address of the official Microsoft reseller, they ask me to send my copy to an office in Ireland and there they will decide if I will receive a new package with appropriate product codes.
    I find this very strange as through the codes on my package Microsoft must be able to check out the originality of my package, so for the moment I don't send anything.

    Sending the box to Ireland involves costs and the lose of my original purchase. What if my system crashes meantime?

    The only thing that changed between the original installation of the OS and the appearance of those annoying messages is that I added an Hard Disk to my configuration. A few time later, the pop up windows starts his life on my PC.

    If Microsoft can check through the internet the genuine situation, why can't you remove it after you receives all my information?
    What will happen in the long term if I continue to ignore those messages?
    What if in the futur I make changes to my hardware?
    What if later I purchase WIN8? Will somewhere on my PC still be a value that says I don't have a genuine version of WIN7?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-CRQKW-MQRHH-DR6G7
    Windows Product Key Hash: dsbF3NE0NlI3i0zf6EWOLaHA/ss=
    Windows Product ID: 00371-OEM-9044056-53652
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {0460EC7C-E8DB-44DA-A210-E9ACE75291C7}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0460EC7C-E8DB-44DA-A210-E9ACE75291C7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DR6G7</PKey><PID>00371-OEM-9044056-53652</PID><PIDType>3</PIDType><SID>S-1-5-21-854205448-1941402469-663443498</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EX58-UD3R</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FB </Version><SMBIOSVersion major="2" minor="4"/><Date>20090504000000.000000+000</Date></BIOS><HWID>15B83E07018400FE</HWID><UserLCID>0813</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>Romance (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>9D01E4C20A64710</Val><Hash>nN5M5mBJQN0/+656YwUo4fQ8F+k=</Hash><Pid>81607-904-9251443-64870</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Voer op een computer waarop Microsoft Windows (niet-kern) wordt uitgevoerd de opdracht 'slui.exe 0x2a 0x8002801D' uit om de fouttekst weer te geven.
    Fout: 0x8002801D

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 6:18:2012 17:08
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    HWID Data-->
    HWID Hash Current: PgAAAAIABgABAAEAAwACAAAAAQABAAEAonac7AhQFT9GvAw1hDTkvwiFwo9AJUhpBGDCj3f2mohk8/QB6oI=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GBT           GBTUACPI
      FACP            GBT           GBTUACPI
      HPET            GBT           GBTUACPI
      MCFG            GBT           GBTUACPI
      EUDS            GBT           
      TAMG            GBT           GBT   B0
      SSDT            INTEL        PPM RCM



    I really hope to receive a final solution.
    From a guy who's in Windows since Version 1 !

    niedziela, 24 czerwca 2012 12:26

Odpowiedzi

  • "Limoncella" wrote in message news:59b36363-3a74-44ea-b5b0-17e52824c7b3...

    As I build my own PCs, I purchased an official OEM System Builder pack at an official Microsoft reseller in Belgium. With other words I have serial nbr, COA barcodes ans so one.

    Since a few weeks I got those annoying genuine messages with 0x8004fe22 code.
    Although I filled in the questionnaire of Microsoft with codes and address of the official Microsoft reseller, they ask me to send my copy to an office in Ireland and there they will decide if I will receive a new package with appropriate product codes.
    I find this very strange as through the codes on my package Microsoft must be able to check out the originality of my package, so for the moment I don't send anything.

    Sending the box to Ireland involves costs and the lose of my original purchase. What if my system crashes meantime?

    The only thing that changed between the original installation of the OS and the appearance of those annoying messages is that I added an Hard Disk to my configuration. A few time later, the pop up windows starts his life on my PC.

    If Microsoft can check through the internet the genuine situation, why can't you remove it after you receives all my information?
    What will happen in the long term if I continue to ignore those messages?
    What if in the futur I make changes to my hardware?
    What if later I purchase WIN8? Will somewhere on my PC still be a value that says I don't have a genuine version of WIN7?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-CRQKW-MQRHH-DR6G7
    Windows Product Key Hash: dsbF3NE0NlI3i0zf6EWOLaHA/ss=
    Windows Product ID: 00371-OEM-9044056-53652
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048


    Other data-->
    SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EX58-UD3R</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FB </Version><SMBIOSVersion major="2" minor="4"/><Date>20090504000000.000000+000</Date></BIOS


    Licensing Data-->
    Voer op een computer waarop Microsoft Windows (niet-kern) wordt uitgevoerd de opdracht 'slui.exe 0x2a 0x8002801D' uit om de fouttekst weer te geven.
    Fout: 0x8002801D


    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 6:18:2012 17:08
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration





    I really hope to receive a final solution.
    From a guy who's in Windows since Version 1 !

    The problem is the highlighted error message - which is a 'library not registered' error (I wish it would say which library!)
    try this
    click on the Start button
    in the Search box, type
    regsvr32 spp.dll
    hit the Enter key
    reboot, and run another MGADiag report
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Oznaczony jako odpowiedź przez Darin Smith MS czwartek, 28 czerwca 2012 18:23
    niedziela, 24 czerwca 2012 12:44
    Moderator

Wszystkie odpowiedzi

  • "Limoncella" wrote in message news:59b36363-3a74-44ea-b5b0-17e52824c7b3...

    As I build my own PCs, I purchased an official OEM System Builder pack at an official Microsoft reseller in Belgium. With other words I have serial nbr, COA barcodes ans so one.

    Since a few weeks I got those annoying genuine messages with 0x8004fe22 code.
    Although I filled in the questionnaire of Microsoft with codes and address of the official Microsoft reseller, they ask me to send my copy to an office in Ireland and there they will decide if I will receive a new package with appropriate product codes.
    I find this very strange as through the codes on my package Microsoft must be able to check out the originality of my package, so for the moment I don't send anything.

    Sending the box to Ireland involves costs and the lose of my original purchase. What if my system crashes meantime?

    The only thing that changed between the original installation of the OS and the appearance of those annoying messages is that I added an Hard Disk to my configuration. A few time later, the pop up windows starts his life on my PC.

    If Microsoft can check through the internet the genuine situation, why can't you remove it after you receives all my information?
    What will happen in the long term if I continue to ignore those messages?
    What if in the futur I make changes to my hardware?
    What if later I purchase WIN8? Will somewhere on my PC still be a value that says I don't have a genuine version of WIN7?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-CRQKW-MQRHH-DR6G7
    Windows Product Key Hash: dsbF3NE0NlI3i0zf6EWOLaHA/ss=
    Windows Product ID: 00371-OEM-9044056-53652
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048


    Other data-->
    SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EX58-UD3R</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FB </Version><SMBIOSVersion major="2" minor="4"/><Date>20090504000000.000000+000</Date></BIOS


    Licensing Data-->
    Voer op een computer waarop Microsoft Windows (niet-kern) wordt uitgevoerd de opdracht 'slui.exe 0x2a 0x8002801D' uit om de fouttekst weer te geven.
    Fout: 0x8002801D


    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 6:18:2012 17:08
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration





    I really hope to receive a final solution.
    From a guy who's in Windows since Version 1 !

    The problem is the highlighted error message - which is a 'library not registered' error (I wish it would say which library!)
    try this
    click on the Start button
    in the Search box, type
    regsvr32 spp.dll
    hit the Enter key
    reboot, and run another MGADiag report
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Oznaczony jako odpowiedź przez Darin Smith MS czwartek, 28 czerwca 2012 18:23
    niedziela, 24 czerwca 2012 12:44
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS

    czwartek, 28 czerwca 2012 18:23
  • HELLO (DARIN SMITH MS) MY NAME IS SIR J STURM AND I FEEL THAT microsoft IS VERY VERY WRONG FOR WHAT OR WHO THEY THINK THEY ARE. STEALING AS I SEE IT. FROM THERE CONSUMERS IT SHOULDN'T MATTER HOW MANY TIMES WE USE OUR OS/PROUDCT KY IN OUR OWN COMPUTERS WHEN WE HAVE REPAIRS THAT REQUIRE TO PUT BACK IN OUR OS/PROUDUCT KEY CODE.!!!!!!!! TO ME THAT WOULD BE LIKE MYSELF GOING INTO A microsoft STORE AND STEALING FROM THAT STORE IN WHICH I WOULDN'T DO TO START WITH. I AM A VERY HONEST PERSON AND YES I MADE SOME DUMB DECISSION IN MY LIFE AND HAVE PAID FOR MY MISTAKES AND IT'S ASHAME THAT BIG CORPORATE COMPANIES CAN DO WHAT THEY ARE DOING TO THE PUBLIC ANY TIME THEY WANT TO AND GET AWAY WITH IT. !!!!!! WHEN SOME PAYS FOR SOMETHING THAT IS A LEGIT PRODUCT SUCH AS THE PRODUCT KEY CODE AND SOFTWARE IN SUCH CASE OF HAVING ISSUSES IS GIVING TO THEM FROM THEIR COMPUTER IT PERSON.  !!!! IT SHOULDNT MATTER THE TYPE IT IS AS LONG AS IT'S BEING USED FOR THE SAME PERSON WHO PAID FOR THE OS & PRODUCT KEY CODE ON THEIR OWN COMPUTERS.

    • Zmodyfikowany przez J. STURM poniedziałek, 16 listopada 2015 21:34
    poniedziałek, 16 listopada 2015 21:31
  • There is no point in responding to a three-year-old thread - the chances are that the participants are no longer monitoring the thread and it will go unanswered and unnoticed.

    Darrin no longer supervises these forums.

    If you wish assistance, you will need to follow the forum guidelines, and post an MGADiag report to your own thread.

    OEM Licenses are cheaper than retail licenses (a lot cheaper!) for the precise reason that they are non-transferable, and receive no support from MS, as the OEMs are required to provide the support for the warranty period. They cannot be expected to support hardware which they did not provide. If you want/need a transferable license, then you have to pay for it, and purchase Retail media and Key from legitimate dealers.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    wtorek, 17 listopada 2015 10:57
    Moderator