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sppsvc.exe "Error Code 2: The system cannot find the specified file" RRS feed

  • Pytanie

  • Hi, I seem to be having the same issue a number of people have been having with Windows 7 Home Premium 64bit. I recently got my new Acer PC and everything was fine until a few hours later I kept getting the "Windows is not Genuine" error. 

    I've gone through other threads and tried sfc /scannow and restarted my PC, to no avail. I've also did a system restore to my earliest possible time and still no good. Also sppsvc.exe is on my PC in c:/windows/system32 as well as sppsvc.exe.mui. So both files are on my PC but for some reason I'm being told that Win7 can't find it when I try to start the service. I've included the MDA Diag Tool info as well.

    Any help would greatly be appreciated thanks.

     Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: N/A, hr = 0xc0000022

    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7

    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=

    Windows Product ID: 00359-OEM-8992687-00006

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {1626D026-B226-4BB2-BA81-609BB5C2338B}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.100226-1909

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{1626D026-B226-4BB2-BA81-609BB5C2338B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2135243392-3349851657-2622198029</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Predator G5900</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A0        </Version><SMBIOSVersion major="2" minor="6"/><Date>20100720000000.000000+000</Date></BIOS><HWID>F7B93607018400FC</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Newfoundland Standard Time(GMT-03:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7X   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.

    Error: 0x80070426 

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x0001000000000000

    Event Time Stamp: 1:16:2011 19:21

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered Service: sppsvc

     

     

    HWID Data-->

    HWID Hash Current: LgAAAAIAAAABAAEAAQACAAAAAQABAAEA6GHuJ7zFdxZAr4jPWBhiPdo0tFZcXQ==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC ACRSYS APIC2208

      FACP ACRSYS FACP2208

      HPET ACRSYS OEMHPET 

      MCFG ACRSYS OEMMCFG 

      SLIC LENOVO TP-7X   

      OEMB ACRSYS OEMB2208

      ASF! LEGEND I865PASF

      ASPT ACRSYS PerfTune

      WDTT ACRSYS OEDWDTT 

      AWMI ACRSYS OEMB2208

      SSDT DpgPmm CpuPm

     

    THanks again for any help

     

    poniedziałek, 17 stycznia 2011 12:13

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