My Mom is running Windows Vista on a HP touch screen desktop computer. She mistakenly hit ESC during the Windows Start Up process and now the computer will not start the correctly. She gets either a blue or black screen asking her to boot from another
location. She has tried to turn off the computer, leave it alone for a bit, and then restarted, but it still returns to this same screen choices. From what she describes to me, she is not in a DOS prompt screen, but she cannot select the C; partition to start
up from. Any help or advice is appreciated.
Tipo AlteradoJimR1Moderatorterça-feira, 19 de abril de 2011 16:10Off topic.
MovidoJimR1Moderatorterça-feira, 19 de abril de 2011 16:11 (From:Windows Live OneCare Backup and Restore)