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  • Pergunta

  • I continue to receive messages that I have previously deleted back into my inbox. I have turned off the ability to keep them on the server.
    quinta-feira, 24 de março de 2011 18:24

Respostas

  •  

    You're off topic for this forum, which is dedicated to Windows Live OneCare

     

    Help and support for Windows Live Mail (downloaded from http://download.live.com) can be found here - http://windowslivehelp.com/product.aspx?productid=15

     

    Help and Support for Windows Live Hotmail can be found at http://windowslivehelp.com/product.aspx?productid=1

    

    However, the issue you are describing happens when you access your account from multiple computers with Windows Live Mail or MSN Explorer (both use DeltaSync) to sync your mail and one of those computers has not connected in a long time. Messages that exist in the Inbox on that machine that did not sync for some time, if deleted from other computers/locations, will not be deleted from that PC when you finally do sync it up. The solution is extreme - remove the account from that PC and then add it back.

     

    If you are connecting to your Hotmail account using POP/SMTP, it is a settings issue on your side.

     

    If you are referring to Windows Live Mail and not a Hotmail account, it is either a configuration issue on your side or a server problem with the account you are connecting to - check with the account provider.

    

    -steve


    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moder
    quinta-feira, 24 de março de 2011 19:45
    Moderador