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MS Win XP ULCPC activation failed RRS feed

  • Pergunta

  • Trying to format my netbook but it has been a nightmare. I currently managed to finally install windows xp home edition but the product key from the actual netbook is for ULCPC and it does not validate it. I've tried another windows xp home edition which I do have and IS valid but still states that the product key is invalid.

    I tried calling the toll free number to talk to customer support and it says that the product ID that you mandatory have to input is a pirate copy (it isn't) and I can't even get through to telephone support.

    After I was prompted that the time was incorrect and couldn't perform update to validate so I changed the time and thought I'll restart then try calling again. After changing the time the 30days are supposedly up and now I can't even log in.

    Where do I begin from now? I have two valid IDs and none even get me through support.

    Please advise

    terça-feira, 4 de outubro de 2011 14:28

Respostas

  • Hello murph1234,

    1. If the computer can be started to a safe mode command prompt, do so.

     

    2. At the command prompt, type this command exactly (space, caps, and comma are essential):

     

    rundll32.exe syssetup,SetupOobeBnk

     

    3. Restart.

     

    If you were successful, your activation grace period will have been reset, giving you more time to work on the problem.

    • Marcado como Resposta murph1234 sexta-feira, 7 de outubro de 2011 07:21
    quinta-feira, 6 de outubro de 2011 19:55

Todas as Respostas

  • Try using the Windows XP Product Key Update Tool.
    Carey Frisch
    terça-feira, 4 de outubro de 2011 14:31
    Moderador
  • Hey Carey

    Problem is I can't get passed the activation to try the product key update tool. I've changed the date from 2002 to todays and the 30days are up. 

    Thanks for the prompt reply.

    Please advise.

    Muprhy

    terça-feira, 4 de outubro de 2011 14:35
  • Try the following:

    1. Reboot your computer into "Safe Mode".

    A description of the Safe Mode Boot options in Windows XP
    http://support.microsoft.com/kb/315222/en-us

    2. Go to Start > Run and type: %systemroot%\system32 then press the Enter key.

    3. Locate these two files: wpa.dbl and wpa.bak

    4. Rename the wpa.dbl file to wpaold.dbl and wpa.bak to wpaold.bak

    5. Reboot your computer into Normal Mode. This will force activation on the following boot. Sometimes if those files get corrupted, they can cause this type of problem.

    If the above procedure does not solve the problem, then try:

    Guided Help to remove the script that interferes with Windows activation: http://support.microsoft.com/kb/312295/en-us


    Carey Frisch
    terça-feira, 4 de outubro de 2011 23:36
    Moderador
  • wpa.bak is nowhere to be found. I've gone into folder options and ticked to show all files and folders, unticked the hide protected and hide extension but still couldn't locate it.

    I went on to try the link after but there were other folders missing too:

    Under Notify, right-click RESETS, and then click Delete.

    there was no Resets for me. Also none of these folders existed:

     

    • Reset5.exe
    • Reset5.dll
    • Reset5.dat
    • Reset5.dt*
    • Srvany.exe

     

    So i'm still stuck on the activation screen. Should I go into safe mode and try install the product key update tool?

    thanks for your help

     


    • Editado murph1234 quarta-feira, 5 de outubro de 2011 07:44
    quarta-feira, 5 de outubro de 2011 07:26
  • Hello murph1234,

    1. If the computer can be started to a safe mode command prompt, do so.

     

    2. At the command prompt, type this command exactly (space, caps, and comma are essential):

     

    rundll32.exe syssetup,SetupOobeBnk

     

    3. Restart.

     

    If you were successful, your activation grace period will have been reset, giving you more time to work on the problem.

    • Marcado como Resposta murph1234 sexta-feira, 7 de outubro de 2011 07:21
    quinta-feira, 6 de outubro de 2011 19:55
  • thank you! that actually worked!!!

     

    I've tried the keyupdate file recommended above and I get prompted with "the P.K could not be updated on your comp. This may be due to technical difficulties or network connectivity issues."

     

    I've tried the link listed but leads me to a error, I can't get through to customer assistance on the phone since it tells me that my windows is a pirate version and hangs up.

    Is this due to installing windows from a usb flash stick?

     

    Is there any way I can contact support without a Installation ID?

     

    Thank you

    sexta-feira, 7 de outubro de 2011 07:27
  • "murph1234" wrote in message news:96015d63-3d48-4087-bc45-fcb5d48707d0...

    thank you! that actually worked!!!

     

    I've tried the keyupdate file recommended above and I get prompted with "the P.K could not be updated on your comp. This may be due to technical difficulties or network connectivity issues."

     

    I've tried the link listed but leads me to a error, I can't get through to customer assistance on the phone since it tells me that my windows is a pirate version and hangs up.

    Is this due to installing windows from a usb flash stick?

     

    Is there any way I can contact support without a Installation ID?

     

    Thank you

    Please post an MGADiag report – that way we may be able to see what the problem is.
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    sexta-feira, 7 de outubro de 2011 10:23
    Moderador
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-R3R2D-TRP4D-PPPCT
    Windows Product Key Hash: SUU0kAOTSdJVQWhaOEwUrsBFXcI=
    Windows Product ID: 76477-007-8164986-21214
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {615F106E-8548-4D24-872D-9EECC424D6BC}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Documents and Settings\Asus\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{615F106E-8548-4D24-872D-9EECC424D6BC}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PPPCT</PKey><PID>76477-007-8164986-21214</PID><PIDType>5</PIDType><SID>S-1-5-21-57989841-179605362-515967899</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>1005HAGG</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0103   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090904000000.000000+000</Date></BIOS><HWID>99E80F9001844065</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1E840:ASUSTeK Computer Inc|16620:GENUINE C&C INC|B267:HITACHI, Ltd|B267:HITACHI, Ltd|B267:HITACHI, Ltd
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    sexta-feira, 7 de outubro de 2011 17:37
  • "murph1234" wrote in message news:1bad1112-93f2-4b8b-9410-ff8ad9fb69ba...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-R3R2D-TRP4D-PPPCT
    Windows Product Key Hash: SUU0kAOTSdJVQWhaOEwUrsBFXcI=
    Windows Product ID: 76477-007-8164986-21214
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010300.3.0.hom

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    Other data-->
    SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>1005HAGG</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0103   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090904000000.000000+000</Date></

     

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1E840:ASUSTeK Computer Inc|16620:GENUINE C&C INC|B267:HITACHI, Ltd|B267:HITACHI, Ltd|B267:HITACHI, Ltd
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    The Key in use here is a Retail one for Windows XP Home edition – not the one that should have come with the computer.
    For what version and edition of Windows is the COA sticker on the computer’s case valid?
     
    Have you got the correct drivers installed for internet connection (either by ethernet or wireless?) – the PKU tool requires an internet connection to be able to do the job.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    sexta-feira, 7 de outubro de 2011 18:33
    Moderador
  • the sticker is for XP Home ULCPC

    Its a netbook, I do not want to buy a external cd-rom just to format :/ so I asked someone for a home edition....was a mission to put it on the USB stick but after a lot of trial and error i've managed that.

    I've been told that the product key from ULCPC would work as they are both home edition.

    Yes I do have the correct drivers installed as I can surf the web with it.

    This is why i've wanted to call customer support to explain the case. Do you know if I can register or how ?

    I would greatly appreciate it

    Kind regards

    sexta-feira, 7 de outubro de 2011 21:29
  • "murph1234" wrote in message news:cc65b817-57b4-4aac-b9a1-1a16191b3fe6...

    the sticker is for XP Home ULCPC

    Its a netbook, I do not want to buy a external cd-rom just to format :/ so I asked someone for a home edition....was a mission to put it on the USB stick but after a lot of trial and error i've managed that.

    I've been told that the product key from ULCPC would work as they are both home edition.

    Yes I do have the correct drivers installed as I can surf the web with it.

    This is why i've wanted to call customer support to explain the case. Do you know if I can register or how ?

    I would greatly appreciate it

    Kind regards

    I’ve just had a thought about what the problem may be....
    I suspect that your Key is one of the new batch valid only in XP with SP3 installed.
    Can you install SP3?
    If so, you may find that the PKU tool will work afterwards.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    sexta-feira, 7 de outubro de 2011 22:17
    Moderador
  • I'll give it a try and get back to you. thanks

     

    Edit: just checked, turns out this is SP3. Perhaps the p.key is for SP2?

    • Editado murph1234 sábado, 8 de outubro de 2011 09:38
    sábado, 8 de outubro de 2011 09:36
  • how do you put it in safe mode

    terça-feira, 26 de novembro de 2013 04:44
  • http://support.microsoft.com/kb/315222/en-us

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    terça-feira, 26 de novembro de 2013 08:13
    Moderador