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I uninstalled esxpired Windows Live One Care and installed new Windows LIve One Care. RRS feed

Respostas

  • Hi Joe,

    This forum is for MSDN Forum bug reports only.  You'll be better served by posting your question in the Windows Live OneCare forums.

    HTH, and good luck.
    Aaron Alton | thehobt.blogspot.com
    quarta-feira, 17 de dezembro de 2008 05:05
  • Unfortunately, the redirect from the old forums seems to be dumping people at the top level of the entire forum structure instead of the OneCare forums - so that's a forum bug. I have a shortcut saved to the OneCare forums and clicking it brings me to the top level after it logs me in and not my intended destination.

    If Joe has alerts working (don't know if they work right now since I don't use them, but others have reported that they don't seem to be....), here's the answer for Joe:

     

    f your subscription to OneCare shows incorrect or expired in OneCare

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

     

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

     

    -steve


    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    quarta-feira, 17 de dezembro de 2008 13:00
  • Or I can move the question to a specific forum if you'd like.

    Thanks!


    Ed Price (a.k.a User Ed), SQL Server Experience Program Manager (Blog, Twitter, Wiki)

    quinta-feira, 29 de março de 2012 02:48
    Proprietário

Todas as Respostas

  • Hi Joe,

    This forum is for MSDN Forum bug reports only.  You'll be better served by posting your question in the Windows Live OneCare forums.

    HTH, and good luck.
    Aaron Alton | thehobt.blogspot.com
    quarta-feira, 17 de dezembro de 2008 05:05
  • Unfortunately, the redirect from the old forums seems to be dumping people at the top level of the entire forum structure instead of the OneCare forums - so that's a forum bug. I have a shortcut saved to the OneCare forums and clicking it brings me to the top level after it logs me in and not my intended destination.

    If Joe has alerts working (don't know if they work right now since I don't use them, but others have reported that they don't seem to be....), here's the answer for Joe:

     

    f your subscription to OneCare shows incorrect or expired in OneCare

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

     

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

     

    -steve


    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    quarta-feira, 17 de dezembro de 2008 13:00
  • Or I can move the question to a specific forum if you'd like.

    Thanks!


    Ed Price (a.k.a User Ed), SQL Server Experience Program Manager (Blog, Twitter, Wiki)

    quinta-feira, 29 de março de 2012 02:48
    Proprietário