Boa Tarde Amigo, tente Atualizar o windows, se não conseguir tente buscar drivers atualizados com esse programa https://drp.su/pt-br?utm_source=eLama-google&utm_medium=cpc&utm_campaign=%D0%9F%D0%BE%D0%B8%D1%81%D0%BA+|+%D0%B4%D0%B5%D0%B2%D0%B0%D0%B9%D1%81%D1%8B,+%D0%B4%D0%B5%D0%B9%D1%81%D1%82%D0%B2%D0%B8%D1%8F+|+eng+|+new+|+%D0%91%D1%80%D0%B0%D0%B7%D0%B8%D0%BB%D0%B8%D1%8F|796796775&utm_content=cid|796796775|gid|47081171731|aid|190774141397|dvc|c|pid|kwd-296990620220|pos||adn|g|mt|b&utm_term=%2Bwindows%20%2B10%20%2Bdrivers&gclid=Cj0KCQjwx7zzBRCcARIsABPRscML4C9Vn_xSQZ-ui-7sxoHHRgG2TaTEWPEQMZZmy_ulOtdeHGQc9QsaAgu4EALw_wcB.
Espero ter ajudado.