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I Have A BIG Problem RRS feed

  • Pergunta

  • My Uncle Rafelito, Instaled A Microsoft Home Editon Disc On My Computer but then My iTunes dindn't got installed It said ''VBScript not installed'' So I Went to install it then the microsoft genuine ting said i had to comprovate if my computer is a real windows or a stupid copy it said that its a COPY but i saw my uncle rafelito putting a Microsoft Home edition Disk Soooooo I Dont know what to do if someone woul help me i would be so happy... Please Help Me!

    (Oh and sorry for bad english im dominican)
    domingo, 10 de junho de 2007 17:13

Respostas

  • Bakum,

     

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    domingo, 10 de junho de 2007 23:46