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Invalid Product Key RRS feed

  • Question

  • After a new XP install restoring from transfer wizard system fails validaton

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-XJDMM-J6JQJ-XVC3W
    Windows Product Key Hash: y6zfVOJdsGfq6SMhtWeA/jTBECU=
    Windows Product ID: 76487-011-0000635-22634
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {3BD5D6BB-9A69-4D4C-A4D8-B22DD32591E2}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3BD5D6BB-9A69-4D4C-A4D8-B22DD32591E2}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XVC3W</PKey><PID>76487-011-0000635-22634</PID><PIDType>5</PIDType><SID>S-1-5-21-861567501-688789844-1177238915</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq dx2200 MT </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>MS7254 1.07</Version><SMBIOSVersion major="2" minor="5"/><Date>20070117000000.000000+000</Date></BIOS><HWID>AE813A070184C06C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 10078:Compaq Computer Corporation|10065:Compaq Computer Corporation|10065:Compaq Computer Corporation|10065:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Thursday, July 8, 2010 11:44 AM

Answers

  • Hello NEILCOY,

     I have checked the Product key being used and it is Valid and Genuine.

     I recommend first going to http://microsoft.com/genuine/diag and click the Start Diagnostic.  The site will confirm everything is setup correctly to inable Validation to occure.  The site will also look for connon issues that can effect Validation.

     Once the Diagnostic site gives you all green checkmarks click the Validate Windows button.

      -If the Validation comes up as Genuine, your issue should be resolved.

      -If the Validation comes up as Non-genuine, please record the exact message that is provided on the Non-genuine page and then post it here.

     

    Thank you,


    Darin MS
    Tuesday, July 13, 2010 6:38 PM